Communications Manager

Job Description

Job Description

Company Overview:

Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org.

PHS administers WholeYouNYC, a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WholeYouNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings.

New York State (NYS) invested $500M statewide to support Social Care Network (SCN) lead entities responsible for integrating social care into the Medicaid program across the state. PHS’ WholeYouNYC was awarded the Social Care Network infrastructure grant for Brooklyn, Queens,

and Manhattan.

This is a grant-funded position ending March 31, 2027.

Program Description:

The Development and Communications Department at Public Health Solutions plays a pivotal role in advancing our mission to improve community health through innovative programs and strategic partnerships. This department is dedicated to generating resources, building relationships, and promoting our initiatives to maximize our impact on public health. Through a combination of strategic fundraising, comprehensive marketing, and effective communication, the Development and Communications Department ensures the sustainability and visibility of our programs. The Department’s key functions include fundraising and resource development; grant management; donor engagement; campaign management; marketing and communications, strategic marketing, content development; brand management; public relations; community and stakeholder engagement; and partnership development. Our goals are to increase funding, expand reach, strengthen relationships, and enhance communication.

The Development and Communications Department is comprised of experienced professionals with expertise in fundraising, marketing, communications, and public relations. The team works collaboratively to achieve shared goals and drive the success of Public Health Solutions’ initiatives.

Position Summary:

We seek an experienced, initiative-taking, and strategic Digital and Communications Manager to join our dynamic team. In this role, you will be responsible for developing and executing our social media strategy, managing our social media presence, and engaging with our audience to enhance our brand’s reach and impact. The ideal candidate will have a strong understanding of social media trends, excellent communication skills, and a passion for promoting health and wellness.

Specifically, the Digital and Communications Manager will:

• Strategy Development: Create and implement a comprehensive social media strategy aligned with PHS’ organizational goals and target audience.
• Content Creation: Develop engaging, high-quality content for various social media platforms, including Facebook, Twitter, LinkedIn, Instagram, Tik Tok and others. This includes text posts, graphics, videos, and infographics.
• Community Engagement: Monitor, respond to, and engage with our online community to build strong relationships and foster a positive brand image.
• Analytics and Reporting: Track and analyze social media performance metrics to assess the effectiveness of campaigns and strategies. Provide regular reports and recommendations for improvement.
• Trend Monitoring: Stay up to date with the latest social media trends, tools, and best practices to keep our strategy innovative and effective.
• Collaboration: Work closely with other departments, including marketing, content, and design teams, to ensure cohesive messaging and branding across all channels.
• Campaign Management: Plan and execute social media campaigns, including promotions, partnerships, and special events, to drive engagement and increase awareness of PHS’ initiatives.
• Perform other duties as assigned.

Qualifications and Experience:

• Bachelor’s degree or equivalent in marketing, communications, public relations, or a related field.
• Proven experience as a communications Manager or similar role.
  
• Strong writing, editing, and communication skills. Proficiency in social media platforms and tools (e.g., Hootsuite, Sprout, Google Analytics).
• Ability to create compelling and visually appealing content tailored to different audiences.
• Experience with social media analytics and the ability to interpret data to drive decisions.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

Desired Skills:

• Strong communications skills.
• Ability to work across multifunctional teams.

Benefits:

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.

We look forward to learning more about you!

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.