Manager Employer Engagement and Retention (PACE)

Goodwill Industries Of Greater New York
Jamaica, NY

Job Description

Job Description

Lead with Good Purpose

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re a nonprofit leader passionate about challenging the status quo, loves bringing the right people together to operationalize strategy for the good of others, and believes in the power and potential of people, we want to hear from you!

We’re on the hunt for our next Manager of Employer Engagement & Retention. This individual will lead the charge in connecting talent with opportunity by managing a dynamic employer engagement team as a connector of all things. The Manager of Employer Engagement & Retention will build lasting relationships with employers across key sectors while ensuring clients thrive through robust placement and retention strategies. Finally, this individual won’t be afraid to use data to drive smart decisions, optimize programs, and shape the future of workforce development.

The Awesome Things You’ll Do

  • Oversee employer engagement team to develop and implement employer engagement strategies and ongoing employer account management.
  • Develop systems for development, distribution, and management of job orders.
  • Oversee and conduct regular Job Fairs (both in-person and hybrid).
  • Organize Business Advisory Council meetings to maintain and establish ongoing partnerships with new and existing employers, with emphasis on sectors of focus that include Health Care, Human Services, Technology, and Maintenance/Security.
  • Oversee retention specialist teams to coordinate all retention services.
  • Coordinating and tracking placements and ongoing engagement of clients.
  • Coordinate all retention services, including workplace integration, retention confirmation, re-employment services, and referrals to external/internal advanced training providers/supports.
  • Utilize data sources to identify programmatic needs
  • Develop, maintain, and provide reports that will track and analyze client activities to optimize engagement & placement outcome rates for all programs.
  • Exercise independent judgment and analyze trends to offer recommendations to management team.
  • Assist in special projects as directed.
  • Other related activities/duties as needed.

Our Must Haves

  • BA/BS degree and/or equivalent 5 years' experience in Workforce Development and or recruitment.
  • Experience in a non-profit organization or understanding non-profit operations.
  • Ability to adapt to changing priorities and multitask effectively in a fast-paced environment.
  • Experience in workforce development, job placement, or career services.
  • Must be a highly motivated professional with 5+ years in experience in strong sales
  • Experience working with company executives.
  • Ability to build relationships and to form strategic partnerships.
  • Must be proficient in Microsoft Excel.
  • Must have strong interpersonal skills.

What We Offer

  • Proposed hiring range of $70,000 to $75,000
  • Generous Time off policy to use when you need it
  • Health, wellness and financial resources to help you achieve our personal goals
  • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
  • Retirement matching programs and contributions
  • Transit and commuter benefits

You bring the Good in Goodwill

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you need assistance with your application, please reach out to [email protected]

Posted 2025-07-29

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