Showroom And Customer Service Assistant

SHOWROOM LAB
New York, NY
Job Offer: Internship position (6 months) - Showroom & Customer Service Assistant
Starting January 5th, 2026

We are a New York-based sales and distribution agency showcasing the very best in European children's and adult fashion. We offer a 360° approach in sales, distribution, digital, and retail to high-end brands entering the North American market.

Our portfolio includes carefully selected brands with compelling stories, shared values, and a strong
international presence. Among them: Bonpoint, Tartine et Chocolat, Bonton, Zadig & Voltaire, Moon Boot, Moose Knuckles, American Vintage, and more. Our portfolio continues to grow!

You will join our international team with over 20 years of experience in the fashion industry, based in our New York showroom located in the heart of Manhattan, just off 5th Avenue.

Your missions:

Sales support:

• Ensure the sales season schedule is respected
• Monitor sales performance, provide reports, and identify growth opportunities
• Provide support to the sales team during peak periods
• Assist with preparing and organizing sales materials, presentations, and reports

Showroom organization:

• Assist in the daily operations of the showroom, ensuring it is always impeccably presented
• Assist with merchandising
• Set up and arrange seasonal collections in the showroom
• Work closely with the team to ensure a cohesive and efficient operation

Customer service:

• Welcome customers to the showroom
• Follow up on special customer requests (e.g., product labeling, pricing, collection information, shipping)
• Proactively schedule and manage showroom appointments
Trade show preparation:
• Assist in the planning and preparation of trade shows

Trade show preparation:

• Assist in the planning and preparation of trade shows • You have prior experience in a fashion brand, showroom, or wholesale department
• You have an interest in and understanding of the luxury and fashion industry
• You are proficient in Pack Office
• You are organized, detail-oriented, and eager to learn
• You thrive in a small, international team and wish to grow within a dynamic company
• Proficiency in French is a plus

Application :
Please send your resume and cover letter to the following address: [email protected]
We look forward to welcoming a passionate and dedicated professional to our team!
Posted 2025-11-21

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