NetSuite Principal Industry Learning Lead - Software & Technology

Oracle
Albany, NY

Job Description

At Oracle NetSuite, we're reinventing how people learn in the cloud era. Our Education Services team is on a mission to make every learning moment intelligent, intuitive, and inspiring, powered by AI, data, and great design. If you're an industry expert with a passion for storytelling and a talent for building a following, this is your opportunity to shape the future of digital education for thousands of customers, partners, and employees worldwide.

Summary

We are seeking an entrepreneurial, self-directed Principal Industry Learning Lead for our Software and Technology vertical. In this role, you are the voice of authority and the "face" of learning for your vertical. You combine deep industry expertise in SaaS finance and operations with the ability to engage a global audience both on-camera and in live sessions. Working in close partnership with our Curriculum Product Leads (CPLs), you define the narrative that moves customers from functional usage to business excellence while building a professional following that drives LCS growth and retention.

Key Responsibilities

  • Industry Narrative & Thought Leadership: Partner with CPLs to define the "Business Excellence" narrative for the Software sector. Translate complex roadmaps and industry trends into clear, executive-level stories that address real business challenges (e.g., optimizing hybrid revenue, complex billing structures, ASC 606).

  • Cross-Functional Alignment: Collaborate with Product Management, Go-To-Market, and Education Services teams to ensure learning content reflects NetSuite's product roadmap.

  • Independent Content Creation & Delivery: Independently design, produce, and deliver high-impact learning experiences-including video content, webinars, live expert sessions, and short-form social content-that connect NetSuite capabilities to real-world outcomes.

  • Visible Industry Presence: Serve as a recognizable, trusted industry voice within NetSuite's learning ecosystem. Actively contribute to NetSuite's LMS Hub (MyLearn) experiences and digital channels to build a recognized industry brand and drive immediate user activation.

  • Community & Customer Engagement: Build and nurture a professional learning community by engaging customers and partners on LinkedIn and industry forums. Be a go-to resource for practical guidance on "reducing churn" or "optimizing cash conversion" using NetSuite.

  • Strategic Content & Credential Alignment: Partner with Full-Stack Creators and Certification teams to turn industry insights into polished, AI-leveraged assets and career-aligned certification pathways that scale across the global ecosystem.

Qualifications:

  • Industry Expertise: 6 to 10 years of operational experience at a Software/SaaS company or deep vertical-specific ERP consulting.

  • Media & Presentation Skill: High-level on-camera charisma and the ability to deliver high-value insights through video, webinars, and live audience engagements.

  • Applied Learning Literacy: Ability to structure complex business logic into digestible learning paths that focus on business outcomes rather than just features.

  • Digital Influence: Proficiency in capturing and producing personal media content and engaging a professional audience across social and community platforms.

  • Subject Matter Mastery: Deep understanding of SaaS financial challenges: Subscription billing, revenue recognition, and executive-level KPI reporting.

Inspired to take the next step? Apply now and help us reimagine how NetSuite educates the world, fusing industry authority and AI innovation to create narratives that drive business excellence and foster long-term customer loyalty.

Responsibilities

Please see above.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Posted 2026-02-21

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