SMB Customer, Senior Sales Manager

Okta
New York, NY

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Okta Sales Team

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The SMB Sales Team Okta’s Small Business Sales Team manages the sales process for our smaller business customers. The team organizes and conducts sales presentations, site visits and product demonstrations to prospects. They represent Okta in a consistent, effective and professional manner to best develop and win new clients and current customers.

The Sr. Sales Manager Opportunity

The Sr. Sales Manager, SMB is responsible for the development and business results of a team of quota-carrying Account Executives in their region. The right Sales Leader for this position should have the ability to increase the productivity of account executives through skill development, adherence to activity standards, providing inspiration, rapid conflict resolution and building a highly empowered, constructive sales culture. We’re looking for a strong leader to take it to the next level.

*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

What you’ll be doing:

  • Manage the day-to-day operations of an SMB sales team and ensure quarterly revenue targets and monthly goals are achieved.
  • Manage and optimize the team pipeline, ensuring that it is healthy, accurate, and up-to-date. Adopts consistent forecast management processes aligned to global standards, accurately and often communicating their forecasts to their leaders.
  • Actively engage in territory planning and opportunity development.
  • Build and maintain a high-impact team that drives value through diverse capabilities, a shared purpose or common goal, and an environment of trust and collaboration.
  • Lead with curiosity by providing impactful, dynamic coaching and feedback to drive direct professional development and performance of each AE.
  • Exemplify team selling and cross-functional collaboration by leveraging the full power of Okta and our partners, ensuring the customer achieves maximum value.
  • Facilitate and influence decision-maker or executive-level customer conversations as necessary, using their economic, financial, product, integration/ISV architecture, and industry expertise to support and drive decision-making and deliver value.
  • Identify new, innovative ways to improve processes and drive revenue growth, taking calculated risks and experiments with new strategies or tactics.
  • Expertly communicate ideas, directives, and guidance to team members and the entire organization, with particular focus on providing clarity and distilling critical information amidst noise.
  • Enforce operationally sound cadences and expectations, holding themselves, their team, and partners accountable.

What you’ll bring to the role:

  • 5+ years of experience in selling within the SaaS B2B space
  • Proven track record of leading a team focused in prospecting and identifying opportunities for growth to secure new logos
  • 2+ years of experience managing a team of quota-carrying SaaS sales professionals
  • Ability to build trust and strong relationships with internal partners and ecosystem
  • Strong customer-facing and presentation skills; executive-level communication and interpersonal skills
  • Ability to travel approximately 25%
  • BS/BA degree strongly preferred

P14080

#LI- Hybrid

Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: .

The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $236,000—$354,000 USD

What you can look forward to as a Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! .

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at
Posted 2026-02-26

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