Overnight IRD Server

Job Title: Overnight In-Room Dining Server

Department: Food & Beverage
Schedule: Overnight shifts, including weekends and holidays

Position Overview

The Overnight In-Room Dining Server is responsible for delivering thoughtful, elevated dining experiences to guests during overnight hours. At The Manner, this role emphasizes personalized service, attention to detail, and genuine hospitality. The ideal candidate is polished, intuitive, and capable of working independently while upholding the hotel’s distinctive service culture.

Key Responsibilities

• Deliver in-room dining orders promptly and accurately during overnight hours, ensuring impeccable presentation and quality

• Provide warm, personalized service that reflects the hotel’s boutique luxury standards

• Set up in-room dining service, including tray or table service, according to brand guidelines

• Describe menu offerings, specials, and accommodate dietary preferences and restrictions

• Double-check orders for accuracy and completeness prior to delivery

• Maintain guest privacy, discretion, and professionalism at all times

• Process payments and gratuities accurately using the hotel’s POS system

• Retrieve trays and service items in a timely, unobtrusive manner

• Maintain cleanliness and organization of service areas, pantries, and equipment

• Communicate effectively with culinary and overnight hotel teams to ensure seamless service

• Anticipate guest needs and respond promptly to requests or concerns

• Follow all health, safety, and sanitation regulations

Qualifications

• Previous experience in boutique hotels, luxury hospitality, or fine dining preferred

• Strong interpersonal skills with a genuine passion for service

• Ability to work independently and remain attentive during overnight hours

• Exceptional attention to detail and presentation

• Professional appearance and demeanor

• Ability to lift and transport trays and service equipment (up to approximately 30–40 lbs)

• Flexible availability for overnight shifts, weekends, and holidays

Work Environment & Physical Requirements

• Frequent standing, walking, and light lifting throughout overnight shifts

• Quiet, guest-focused environment requiring discretion and calm professionalism

Why Work With Us

• Be part of a distinctive boutique luxury hotel with a strong service culture

• Opportunity to create memorable, personalized guest experiences

• Collaborative, close-knit team environment