People Operations Representative

FedEx Logistics
Tonawanda, NY

Implements, administers, interprets and communicates human resource policies and programs to ensure maximum efficiency, cost effectiveness, and adherence to overall company philosophy, policy, and procedures.

Provides consulting to management on employee relations issues and HR policies and procedures. Recruits or assists management in the recruitment process for exempt and non-exempt candidates; conducts new hire orientations, maintains the career opportunity program, and the appropriate employment records; ensures that job postings and all transfer and promotion activity is in compliance with established company policy and AAP/EEO guidelines. Provides guidance to management when writing job s; manages the performance appraisal and salary review processes to ensure fair and equitable appraisals and compensation levels for employees; ensures compensation and benefits programs are administered in accordance with company policies and procedures. Investigates internal and external EEO complaints, and employee relations issues within and outside assigned region up to manager level; conducts exit interviews and provides trends and analyses reports to management. Develops action plans to comply with the annual affirmative action plan and related reports; helps ensure the delivery of corporate EEO/ affirmative action programs in an assigned area; completes all regulatory reports. Facilitates training and leadership programs, and evaluates the effectiveness of the programs; ensures that all legally-required training is conducted. Educates management on proper timesheet and payroll procedures; resolves discrepancies as needed. Assists management in the administration of personnel paperwork (e.g. Promotions, new hires, terminations, salary changes, and benefits). Prepares statistical reports of trends & data necessary for management information. Reports the status of personnel programs, policies, and procedures. Administers employee surveys, communicates results to management, and assists management in the resolution of identified problem areas. Performs other duties as assigned.

Bachelor's degree/equivalent in human resources, business or other related discipline. Professional accreditation preferred. Three (3) years professional experience as a generalist including experience with recruitment/employment practices, employee relations, eeo/aap administration, management development and leave of absence administration required. Working knowledge of applicable federal, state, and local laws, and federal regulations required. Strong human relations and communications skills required. Some travel required.

Preferred Qualifications: The ideal candidate will possess at least 3 years of HR Generalist experience with a strong background in Employee Relations.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $5,196.10-$8,244.52 per Month

Additional Details: This position is Monday-Friday 8am-5pm. This is role is hybrid out of our Tonawanda, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Posted 2026-06-17

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