Business Support Assistant IV

About the Role

Canon U.S.A., Inc. in Melville, NY is currently seeking a Business Support Assistant IV (Assistant, Business Support IV). The Business Support Assistant IV will be responsible for advanced order processing of internal, domestic, and export transactions impacting revenue recognition within a shared service operation spanning multiple sales channels. This position primary role will allow the ideal candidate to utilize their Bilingual skills (Spanish/English) in support of our Latin Order Operations in a team environment.

This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays, Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

Works closely and collaborates with Sales Contract Administration, Sales Support, and Business Planning to promptly resolve issues related to chargebacks and overall order processing. By integrating various operational functions, this position ensures maximum efficiency and effectiveness across processes.

• Verifies available inventory, product pricing, and enters order adjustments into the system, along with other charges in a timely manner

• Checks for back orders and partial shipments

• Assists clients with inquiries, resolves problems, and complaints

• Ensures follow up on the order processing cycle

• Reviews the status of orders by checking sales reports, daily reservations, shipping deadlines, monthly closings, daily emissions and allocations

• Requests special shipping instructions if necessary, to ensure immediate emissions/delivery and coordinating with the Logistics Department

• Coordinates with Account Executives as to the status, requirements, conditions, funds verification, and credit limits of distributors

About You: The Skills & Expertise You Bring

• HS Diploma, GED, or equivalent experience required, plus 4 to 6 years of related experience

• Bilingual Spanish is preferred

• MS Office experience

• Communication skills is required

We are providing the anticipated salary range for this role: $27.88 - $41.75 hourly

Company Overview

About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus

-Employee discounts

-"Dress for Your Day" attire program (casual is welcome, based on your job function)

-Volunteer opportunities to give back to our local community

-Swag! A Canon welcome kit and official merch you can't get anywhere else

†Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .

#CUSA

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#PM19 #LI-AV1 #LI-HYBRID #ID22

Location US-NY-Melville

Company Canon U.S.A., Inc.

Requisition ID 33888 Category Administrative/Clerical Position Type Full-Time Workstyle Hybrid

Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.

Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at [email protected].