Service Manager
Grovehouse is seeking a dedicated Service Manager to join our team at Lilia, Misi, or Misipasta!
Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork. If you are committed to providing sincere, fine-tuned hospitality and have a compassionate managerial style, we encourage you to apply! Please include your cover letter and resume in the body of your email. We look forward to hearing from you.
Requirements:
- Effective communication skills
- Fair and consistent management style
- A strong wine & spirit foundation
- Knowledge of ResyOS
- Attention to detail
- Ability to adapt, “on the fly”, to difficult situations with patience and grace
- Forward-thinking mentality and willingness to contribute ideas
- Positive, supportive attitude
- Available nights, weekends, and holidays
Key Responsibilities:
- Inspire, support, and direct Dining Room team members
- Lead with the Grovehouse values of mentorship and leading by example
- Promote internal growth and professional development for our team members - we want everyone to succeed and achieve their goals
- Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets
- Motivate, Educate, and engage the team through leading pre-shift meetings and team trainings
- Support dining room team members during service - assist with steps of service, warmly and organically engage with guests, and make sure the team is safe and secure at all times
- Administrative tasks that may include supply inventory, scheduling, guest satisfaction engagement, etc
Preferred:
- Italian wine knowledge
Equal Employment Opportunity: Grovehouse does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Grovehouse is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at [email protected].
More detail about Grovehouse part of Grovehouse
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