Director of Restaurants

General Manager | Director of Operations - Multi-Concept Hospitality Group

About Us

We operate three distinct, award-winning hospitality concepts that are located next to each other in Manhattan

• Nothing Really Matters – Award-winning cocktail bar specializing in craft cocktails and intimate guest experiences
• See No Evil Pizza – Michelin-recognized pizzeria and full-service restaurant
• Tiny Dancer Coffee – Milan-inspired walk-up espresso bar bringing European café culture to New York

We're a hospitality group built on exceptional service, attention to detail, and creating memorable experiences for every guest who walks through our doors.

The Role

We're seeking a General Manager | Director of Operations to oversee daily operations across all three concepts. This is a hands-on leadership role for someone who lives and breathes hospitality. You'll be responsible for maintaining our high standards of service, leading our teams, and ensuring each venue runs like a well-oiled machine while delivering the kind of experience that earns Michelin recognition and industry awards.

What You'll Do

• Oversee daily operations across all three venues, ensuring consistency in service excellence and brand standards
• Lead, mentor, and develop FOH and BOH management teams across concepts
• Create and maintain operational systems that drive efficiency without sacrificing the guest experience
• Integrate systems across all locations and hold teams accountable to standards, processes, and performance metrics
• Be present on the floor regularly—this isn't a desk job; you need to see the show and be part of it
• Work with the Managing Partner and Executive Chef on strategic planning, and new initiatives
• Manage scheduling, labor costs, and operational budgets across all locations
• Handle all event inquiries and activations, from initial contact through execution and follow-up, ensuring flawless execution from sales through delivery
• Ensure compliance with health, safety, and licensing requirements
• Handle escalated guest situations with grace and turn problems into opportunities
• Drive training programs that elevate service standards and team culture
• Monitor inventory systems, vendor relationships, and supply chain efficiency
• Analyze performance metrics and implement improvements based on data

Who You Are

• Service-obsessed : You understand that hospitality is about making people feel something, not just serving them something
• A natural leader : Your teams respect you because you lead by example, roll up your sleeves, and genuinely care about their growth
• Highly organized : You can juggle multiple locations, competing priorities, and unexpected challenges without dropping the ball
• Efficient with your time : You know how to prioritize, delegate, and move quickly without cutting corners
• A showman : You understand that restaurants are theater—you know how to create atmosphere, energy, and moments that guests remember
• Detail-oriented : Nothing slips past you, from a smudged glass to a training gap to a menu misfire
• Calm under pressure : You thrive in the controlled chaos of busy service and can make decisions quickly
• Collaborative : You work seamlessly with ownership and the team to execute the vision

Requirements

• 3+ years of multi-unit restaurant or hospitality management experience
• Proven event production experience, including private dining, buyouts, corporate events, and special occasions
• Proven track record of leading teams in fast-paced, high-volume environments
• Strong wine knowledge is essential—you should be comfortable curating wine lists, training staff, and making recommendations that enhance the guest experience
• Experience with upscale dining, craft cocktail programs, or award-winning concepts preferred
• Strong financial acumen—you can read a P&L and understand how operations impact the bottom line
• Excellent communication skills and emotional intelligence
• Ability to work flexible hours including nights, weekends, and holidays
• NYC Food Protection Certificate (or ability to obtain immediately)
• Passion for hospitality, food, coffee, and cocktail culture

What We Offer

• Competitive salary commensurate with experience
• Opportunity to shape the future of a growing hospitality group
• Work with a Michelin-recognized team and award-winning bar program
• Be part of new concept development and expansion
• A culture that values creativity, excellence, and taking care of our people

To Apply

Send your resume and a brief note about why you're the right person to lead our operations. Tell us about a time you elevated a team or turned around an operation—we want to know how you think and what you value in hospitality.

We're building something special, and we need someone who gets it.