Retail Sales Associate

Company Mission:

At Oso’s Pets, we’re committed to providing high-quality products that keep pets happy, healthy, and comfortable. Our store offers a wide selection of premium food, durable toys, grooming essentials, and stylish accessories—all carefully chosen for their quality and reliability. Whether shopping for everyday necessities or special treats, Oso’s Pets is your trusted one-stop shop, backed by friendly service and a passion for pets.

Overview:
We are seeking a motivated and customer-oriented Retail Sales associate to join our team in a dynamic pet store environment. The ideal candidate will have a passion for providing excellent customer service and a strong ability to handle transactions accurately. This role involves engaging with customers, processing sales, and ensuring a pleasant shopping experience and being a pet lover is definitely a plus/previous pet experience.

Duties:

• Operate the Point of Sale (POS) system efficiently to process transactions.
• Provide exceptional customer service by greeting customers and assisting with inquiries.
• Perform cashiering duties, including cash handling and balancing the cash register at the end of shifts.
• Engage in upselling techniques to promote additional products and enhance sales.
• Conduct product demonstrations to educate customers about new items or promotions.
• Assist in merchandising efforts by organizing product displays and ensuring shelves are stocked.
• Maintain cleanliness and organization of the checkout area and store displays.
• Utilize basic math skills for accurate transaction processing and retail math calculations.
• Communicate effectively with team members and management regarding inventory needs and customer feedback.

Experience:

• Previous experience in retail sales or pet store environments is preferred.
• Familiarity with POS systems is essential for efficient transaction processing.
• Bilingual candidates are encouraged to apply, as communication with diverse customers is valued.
• Strong phone etiquette is important for handling customer inquiries over the phone.
• Knowledge of stocking procedures, merchandising strategies, and product placement will be beneficial.
• Excellent communication skills are required to interact positively with customers and team members. Join us in creating an inviting shopping atmosphere where customers feel valued and appreciated!

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary or Hourly Rate

17

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