Production Manager or Specialist

About Us

Founded in 1954 on the Lower East Side of Manhattan, Gold Medal International (GMI) has established itself as one of the leading hosiery and accessories companies in the industry. GMI designs, sources, and manufactures wholesale socks and accessories for a customer base ranging from small independent stores to the most prestigious department stores in the country.

Creating great employee experiences has always been a priority at GMI. We know first-hand that when we take care of our employees they will take care of our customers, and we strive for this every day.

Through our best times and challenging times, we remain inspired by the resilience of our team. Leadership recognizes the value in providing workplace flexibility and our hybrid-remote work model has had a tremendous impact on the quality of life for our employees. GMI commits to maintaining high levels of customer service and we take pride in our reputation for treating everyone like family.

About The Role

We are seeking a Temporary (January - July, 7 months) Production Manager, who will report to the Director of Sourcing and Production Development in the New York metropolitan area. This role is part of the NYC office that utilizes a hybrid-remote operational model where employees are required to commute to the office two times per week and as needed thereafter. Our Production Managers play an integral in the production, development, and delivery of high-quality apparel and accessories to our customers.

About You

You are an organized individual that possess strong written and verbal communication skills, works effectively with cross-functional teams, and has excellent problem-solving abilities. You are detail-oriented and capable of managing multiple tasks while making decisions regarding cost, margin, inventory, and quality. In addition to being proactive and results-driven, you have a strong understanding of the manufacturing process and are flexible enough to work well under pressure.

What You Will Do

Our Production Managers oversee the development of new styles from concept to production ensuring quality standards and improving productivity by working with various teams including design, sales, finance, operations, leadership, and vendors. They communicate directly with factories to create samples, refine construction and fit, as well as making decisions regarding cost, margin, allocation, fabric positioning, inventory, and quality.

Data Entry and Systems

• Perform vendor-related tasks in Exenta ERP system, including entering vendor invoices, issuing purchase orders, and vendor set up.
• Perform a weekly review of the Work in Progress (WIP) reports to ensure that the production dates and key components are updated and being met.
• Create and update cost sheets for all buy items.
• Set up and maintain style packaging instruction of PDQ and base layers.
• Manage chargebacks in excel and update PLM.

Team Support

• Engage in weekly meetings with the sales team to discuss production status of their specific accounts.
• Send samples to buyer and update the team when samples are approved.
• Enter sales orders and update the Sales team on deliveries.
• Coordinate with Operations on missing case dimensions and track factory package submits.
• Update PLM approvals to master spreadsheet and communicate and follow up with design on approvals.
• Submit debit notes, chargebacks, and request payments from accounting, and follow up on vendor payments to accounting dept.
• Track all factory packages and coordinate with design team on status, update sales department on all delivery delays, and follow up with design team on outstanding approval comments.
• Spec and measure garments and accessories and send out comments to makers and process orders for DX team.
• Other duties as assigned.

Customer Support

• Coordinate communication between factories and internal teams regarding production and delivery information, and ensure customer's requirements and quality standards are met.
• Update factories on retail compliance and testing protocols, and monitor production progress to ensure customer's ship dates are met.
• Update order tracking and fill out TRF for customer, to ensure compliance with customer's case requirements and protocols.
• Troubleshoot production and warehouse issues, and follow customer protocol to meet their requirements.
• Send buyer samples, track PP and TOP samples, and push for timely approvals.
• Review and approve export carton labels, markings, packaging content, and UPCs.
• Issue debit notes and chargebacks to factories as needed.

What You Will Need

• Ability to prioritize and manage time effectively.
• Excellent verbal and written communication skills.
• Organized and operates with a high-level of autonomy and attention to detail.
• Takes the initiative to identity tasks beyond your immediate workload.
• Proven ability to build and maintain relationships within an organization.
• Proficient with Microsoft Excel and the entire Office 365 application.
• Ability to work asynchronously and synchronously.
• Experience working with hybrid-remote and remote teams.

Education and Experience

Bachelor’s Degree in related field or High School Diploma and at least 5 years of relevant experience.

Compensation Pay Bands

Production Manager I (Full-Time, Temporary): $37.73 /hr - $40.38 / hr

Equal Opportunity Employer

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. GMI is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing peopleOps AT goldmedal-intl.com

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