Field Service Technician- ITS761

Job Description

Job Description

Salary: $25-28/HR

Start Date- October 2025

Long Island/NYC (Long Island)-Coverage area will be Long Island, NYC, and all surrounding areas.

Summary

As a Field Services Technician, you will be responsible for the installation of various types of network equipment including but not limited to switches, routers, firewalls and access points at various locations across NYS. Technician will need to complete proper inventory, ticket management and asset recording processes prior to and during delivery.

Duties and Responsibilities

• Install, configure, and support hardware equipment installed at customer location.

• Manage all on-site installations.

• Perform all on-site activities related to installation, configuration, and testing.

• Prepare and submit work orders, expense reports and timesheets to respective departments.

• Function as a liaison between cb20 team and the customer.

• Travel to customer locations and possess a flexible work schedule.

• Will be responsible for operating company vehicle and maintaining equipment stock.

Qualifications Requirements/Job Specifications

Education: AAS degree in computer science preferred or equivalent combination of education and experience.

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Experience: 2+ years experience with field services support and network cabling. 2+ years experience with PC systems, related peripherals, structure cabling, common software programs and operating systems. A valid drivers license is required.

Standards: Ability to follow standards as outlined in the cb20 Company Manual.

Skills: Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer. The ability and willingness to travel (including a weekend departure, traveling during off-hours, and frequent overnight stays). Ability to perform final configuration tasks on customer premise. Excellent customer service and communication skills.

Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs.

Lifting: Ability to lift 50 lbs.

Clean Driving license/record.