Veterinary practice administrative assistant

About SmartEQ:

SmartEQ is a sports medicine and reproduction veterinary practice located in Saratoga Springs, NY, proudly serving the immediate and greater Capital Region and surrounding states. We provide the highest quality and most up to date ambulatory veterinary medicine and surgery services to all equine patients.

Our small but dynamic team plays a vital role in supporting our veterinarians and clients. We are currently seeking a part-time Administrative Assistant to join our team three days per week (in-office). This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in providing exceptional service. The ideal candidate is organized, detail- oriented and capable of managing multiple priorities efficiently. They are a proactive problem-solver who anticipates needs, maintains discretion and professionalism and contributes positively to the overall client and team experience.

Key Responsibilities:

- Serve as a first point of contact for clients, answering phones, responding to emails and greeting visitors.

- Assist with client communications, processing payments, responding to appointment requests, handling of medical record requests, sending reminders and managing client follow-up.

- Provide administrative and organizational support to the veterinarians and management team, including data entry, report preparation and filing.

- Maintain accurate records, correspondence and documentation for clients and patients.

- Assist with invoicing, billing reconciliation and basic bookkeeping tasks.

- Monitor and order office supplies and forms as needed to support daily operations.

- Manage all equipment and vehicle maintenance and repair.

Qualifications:

- Minimum of 1-2 years of experience in the equine industry, veterinary practice experience a big plus.

- Excellent communication skills, and customer service standards.

- Ability to work both independently and collaboratively in a team environment and willing to learn and take on new responsibilities.

- Proficiency with computers and ability to learn and adapt to practice management software is a must (HVMS).

Interested applicants should email [email protected] with a summary of your equine experience and a current resume.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 24 – 32 per week

Work Location: In person