Business Development Manager

Location

New York

Employment Type

Full time

Location Type

On-site

Department

Sales

Our Company

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.

We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

As the Manager for our Business Development Representative (BDR) team, you will lead a high-performing group responsible for driving Arch’s top-of-funnel engine. You will own all motions that generate qualified pipeline for our Account Executives, including outbound prospecting strategy, inbound qualification, activity performance, and cross-functional alignment with Sales and Marketing.

This is a high-visibility, high-leverage role at the center of Arch’s growth strategy. You’ll coach and develop BDRs to excel at research, targeting, messaging, qualification, and executive-level outreach. You’ll operate with a rigorous cadence, forecasting pipeline creation, tracking leading indicators, and continuously optimizing prospecting plays, sequences, and conversion funnel health.

You’ll partner closely with Sales, Marketing, Enablement, and Operations to ensure the team is pointed at the right accounts, delivering high-quality meetings, and fueling the revenue engine with predictable, scalable pipeline.

Your responsibilities will include:

• Lead, coach, and develop a team of BDRs with clear expectations around activity, messaging quality, and pipeline creation

• Own top-of-funnel pipeline generation goals and run weekly forecasting, performance reviews, and funnel analysis

• Refine outbound prospecting strategy, sequences, and messaging; ensure research-driven, personalized outreach

• Oversee inbound lead triage, SLAs, and qualification standards; ensure smooth, complete handoffs to Sales Directors/AEs

• Maintain clean, accurate Salesforce data and drive consistent use of tools and processes

• Partner with Marketing on targeting, campaigns, event follow-up, and persona-based messaging

• Collaborate with Sales leadership on account prioritization

• Recruit, onboard, and develop top BDR talent; create repeatable onboarding and training frameworks

Reach out to us if you have:

• 3+ years of BDR/SDR management experience with ownership of pipeline or meeting generation targets

• 6–8+ years in BDR, SDR, inside sales, or related roles

• Strong coaching capability and experience improving outbound messaging and prospecting performance

• Proven ability to run rigorous forecast, activity, and funnel management cadences

• SaaS/technology sales background and proficiency with Salesforce and modern prospecting tools

A Note about us:

All of our full-time roles are based onsite at our New York City office , where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).

• Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.