Application Analyst - PACS / Clinical Imaging (JR226411)
- Install new applications, new components, and upgrade existing applications. Configure application settings.
- Provide go-live and rollout support.
- Interface with users/clients across the Montefiore Health System. Support users with new applications, modules, and functionality.
- Perform analysis of necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification.
- Determine how a new system, upgrade, or new component can best meet the needs of the users:
- Analyze business/clinical needs and requirements.
- Interpret end user requirements, by fully discussing potential options, and help clients move towards optimal solutions.
- Evaluate the operational workflow applied to the system.
- Create system specifications from user requirements.
- Create and execute test plans for new system implementations and upgrades to existing applications.
- Document all outcomes of testing.
- Application implementation, troubleshooting, and support including triaging network/workstation/hardware-related issues.
- Provide day-to-day operational support, advanced application troubleshooting support, and coordination of software modifications and updates. Recommend improvements, increase efficiencies, and provide pro-active monitoring.
- Provide 24 x 7 on-call coverage for user support on a rotating basis.
- Provide on-site support within the Montefiore Medical Center hospitals and/or its affiliates (on-site, rotational support).
- Proven track record with implementing, troubleshooting, testing, and supporting PACS and/or clinical imaging systems.
- IT experience within patient care settings or medical centers.
- Demonstrated ability to effectively interface with physicians and clinical staff.
- Knowledge of DICOM, DICOM RT, HL7, IHE and other health related standards.
- Critical thinking skills; strong problem solving and analytical skills.
- Eager to learn, exceptional listening skills.
- Excellent written and verbal communication skills.
- Excellent follow up skills, documentation skills and organizational skills.
- Adaptability in a rapidly changing environment with competing priorities.
- Bachelor’s degree or equivalent experience.
- Knowledge of the workflows associated with Radiology and/or Cardiology.
- Experience working with multiple operating systems, modalities, and clinical systems.
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