Complex Claims Specialist

Insure National, LLC
Rochester, NY

Job Description

Job Description

We are actively looking to hire a Complex Claims Specialist to join our team!

About the role:
  • Handle complex medical liability claims with a focus on strategic resolution and strong client service.
  • Conduct thorough investigations, verify coverage, and maintain detailed, accurate claim files.
  • Set appropriate indemnity and expense reserves based on high-exposure claim assessments.
  • Lead negotiations and drive resolution strategies; attend mediations and trials when necessary.
  • Manage key client relationships and collaborate with underwriting to support marketing initiatives.
  • Mentor junior team members and provide technical guidance through both formal and informal training.
  • Ensure compliance with industry Best Practices and maintain exceptional data integrity.
  • Partner with defense counsel to manage litigation strategies and ensure proactive case management.
  • Bachelor’s degree or JD required; minimum 5 years of claims experience, preferably in medical professional liability.
  • NY adjuster’s license required within 6–12 months; must be able to work on site and travel as needed.

Location: Roslyn, NY; Rochester, NY; or New Hamilton Township, NJ

Salary: $127,000 +
Posted 2025-11-07

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