Store Director
Requisition ID: 900229
Store # : 00Q339 Prince Street Ray-Ban
Position: Full-Time
Total Rewards: Benefits/Incentive Information
Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world. A career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.
Ray-Ban is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
General Function:
The Flagship Store Director drives Ray-Ban’s success by leading the café team to deliver a one-of-a-kind brand experience. This role manages events, partners with the F&B team, oversees associates, ensures customer satisfaction, steers financial performance, and leads community and marketing activations while upholding brand standards.
The Flagship Store Director brings the Ray-Ban brand to life at the new Ray-Ban Café through activations, community engagement, and social storytelling. Serving as the store’s cultural heartbeat, this role leads events, builds influencer relationships, and delivers brand experiences aligned with global guidelines.
Major Duties and Responsibilities:
- Develops and executes strategies to drive traffic, revenue, and customer growth through community partnerships, events, and brand activations.
- Works with F&B operator to ensure operations meet brand standards.
- Leads new product launches and brand experiences to elevate the customer journey.
- Ensures alignment with brand guidelines across activations, visual merchandising, and in-store communications.
- Manages and develops employees, including recruiting, hiring, training, coaching, and succession planning.
- Delivers excellent customer service and models professionalism.
- Serves as a cultural ambassador for the Ray-Ban brand, inspiring staff and consumers.
- Engages the community through influencer outreach and localized social storytelling.
- Creates and executes store action plans based on P&L, sales trends, payroll, and staffing goals.
- Reviews reports and inventory to ensure operational efficiency and compliance.
- Partners with Regional Manager and corporate to maintain visual and operational excellence.
- Resolves service or efficiency issues impacting store performance.
- Other responsibilities as assigned.
Basic Qualifications:
- 6+ years of retail management experience within a high-volume, complex business environment
- Marketing and/or retail event planning experience
- Visual communicator and storyteller– an eye for capturing content in a Ray-Ban way.
- Excellent verbal/written communication skills and the ability to build strong relationships and influence support partners within local communities
- Ability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays.
- Physical activities include ability to be on your feet often, lift up to 40 lbs., while engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis
- Food and Beverage experience
Pay Range: 60,525.60 - 102,672.80
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected] .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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