Catering Assistant
Position: Catering & Delivery Assistant We are looking for a detail-oriented and customer-focused Catering & Delivery Assistant to support our catering operations and ensure seamless delivery experience . This role is ideal for someone who thrives in a fast-paced environment, loves hospitality, and takes pride in providing exceptional service. You will be the link between our kitchen, clients, and delivery team, ensuring every order is accurate , timely , and exceeds expectations.
Key Responsibilities
Order Coordination & Execution
- Assist with organizing and preparing catering orders according to client specifications.
- Confirm order details, packaging, and presentation meet brand standards.
- Coordinate with kitchen staff and delivery drivers to ensure timely dispatch.
Delivery Management
- Schedule and track deliveries for multiple locations and events.
- Communicate with clients regarding delivery times and special instructions.
- Resolve any delivery issues promptly and professionally.
Service & Support
- Serve as a point of contact for catering inquiries and order updates.
- Provide exceptional customer service to ensure client satisfaction.
- Assist with on-site catering setups when needed.
Inventory & Supplies
- Monitor catering supplies and packaging materials; report shortages.
- Maintain cleanliness and organization of catering prep areas.
Administrative Support
- Assist with invoicing, order documentation, and record-keeping.
- Support the catering manager with event logistics and planning.
What We’re Looking For
- Previous experience in catering, hospitality, or food service preferred.
- Strong organizational skills and attention to detail.
- Excellent communication and problem-solving abilities.
- Ability to work under pressure and manage multiple tasks.
- Flexible schedule, including weekends and early mornings as needed.
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