Psychiatry Medical Director of Virtual ExpressCare (New York)

Physician Affiliate Group of New York, P.C. (PAGNY)
New York, NY

Psychiatry Medical Director of Virtual ExpressCare

Join to apply for the Psychiatry Medical Director of Virtual ExpressCare role at Physician Affiliate Group of New York, P.C. (PAGNY)

Psychiatry Medical Director of Virtual ExpressCare

1 month ago Be among the first 25 applicants

Join to apply for the Psychiatry Medical Director of Virtual ExpressCare role at Physician Affiliate Group of New York, P.C. (PAGNY)

Physician Affiliate Group of New York, P.C. (PAGNY) provided pay range

This range is provided by Physician Affiliate Group of New York, P.C. (PAGNY). Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$291,000.00/yr - $291,000.00/yr

Physician Affiliate Group of New York, P.C., (PAGNY) is seeking a Psychiatry Medical Director to join the team at NYC Health + Hospitals. Virtual ExpressCare (vEC) is a 24/7 telehealth service that offers a simple and easy way for our patients to access high-quality and affordable virtual urgent care services. The ability to meet patients where they are, will allow NYC Health + Hospitals to deliver safe, competent care outside of the four walls of hospitals and health centers. Available through the website (ExpressCare.nyc) or through phone, vEC fills in a critical patient care need.

The Mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nations largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

Opportunity Details

Were looking for a dynamic clinical leader to join our team and help shape the future of virtual care at NYC Health + Hospitals.

In this role, youll report directly to the vEC Executive Director with professional reporting to Chief of Behavioral Health Services to support our mission of delivering high-quality, patient-centered virtual care. Youll have the chance to provide direct care, mentor staff, and guide clinical quality and innovation across the service.

What Youll Do

  • Provide patient care during at least 2 clinical sessions per week
  • Help set and maintain high clinical standards, including integrating best practices into how we care for patients
  • Collaborate with leadership on key strategies to improve care quality and team performance
  • Guide and support clinical staff, including advanced practice providers (APPs), and assist with complex cases
  • Support staff readiness for regulatory surveys and ensure continuous quality improvement
  • Evaluate and coach clinical providers, and help build systems for feedback, growth, and teamwork
  • Contribute to a strong team culture by building trust and communication between providers and leadership
  • Manage the monthly clinical schedule with administrative support
  • Join weekly leadership meetings to help steer service growth and quality
  • Help resolve patient and provider concerns as they arise

Youll Also Help With

  • Quality and population health analytics to support risk-based and value-based care models
  • Tracking clinical outcomes and identifying areas for improvement
  • Designing strategies to attract, retain, and grow our clinical team
  • Supporting the development of career pathways for clinician leaders
  • Collaborating with system-wide leadership and community partners to strengthen our impact

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Health Care Provider
  • Industries

    Hospitals and Health Care

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