Collections Agent

ClearPath Recovery Management LLC
Williamsville, NY

Experienced Collections Representative:

ClearPath Recovery Management LLC

ClearPath Recovery Management LLC is seeking Experienced Collections/Call Center Representative to join our growing team. This role is ideal for professionals with a background in collections or call center environments who are comfortable handling customer communications and working performance-driven accounts.

Position Overview
As a Collections Representative, you will be responsible for communicating with customers regarding past-due accounts, working toward resolutions while maintaining professionalism, accuracy, and full compliance with company policies and regulations.

What We Offer

  • Schedules with flexible hours
  • Competitive hourly pay based on experience
  • Performance-based bonus structure
  • Opportunities for advancement within the company
  • Professional and supportive work environment

Responsibilities

  • Communicate with customers regarding past-due accounts
  • Negotiate payment arrangements and account resolutions
  • Accurately document call activity and update account information
  • Meet or exceed call, productivity, and performance goals
  • Adhere to all compliance guidelines and company policies

Qualifications

  • Prior collections or call center experience preferred
  • Strong communication and negotiation skills
  • Ability to manage objections and remain professional
  • Reliable, punctual, and detail-oriented
  • Comfortable using call software, CRM systems, and basic computer programs

Schedule

  • Full Time

Compensation

  • Competitive hourly pay plus performance-based bonuses
  • Commission options available as well!

How to Apply:
If you are driven, professional, and eager to earn with a performance-based bonus structure, we want to hear from you! Please send your resume and a brief introduction to [email protected] or call 716-216-3338

Pay: $17.00 - $20.00 per hour

Work Location: In person

Posted 2026-04-03

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