Client Services Representative
Job Summary:
Waterville Veterinary Clinic is a busy veterinary practice located in Waterville, New York. Our Client Care Representative position is an excellent opportunity to utilize your customer service skills in a fast-paced, energetic setting.
FT and PT opportunities. Starting pay $16.00-$17.00/hour
Weekend availability is required.
Responsibilities:
- Serve as the primary point of contact for client care.
- Greet and support clients through scheduling appointments, answering phone calls, and educating clients on the various services that we provide.
- Collaborate with cross-functional teams to ensure customer satisfaction and resolution of issues.
- Manage multiple phone lines and internet platforms to provide excellent client communication.
- Manage customer accounts, including account setup and maintenance.
- Utilize a veterinary software program to track customer interactions and maintain accurate records.
- Conduct regular check-ins with customers to ensure ongoing satisfaction and identify opportunities for improving their experience.
Experience:
- Previous experience in a customer support or similar role is preferred.
- Strong analytical skills to understand customer needs and provide appropriate solutions.
- Excellent communication skills, both verbal and written, to effectively communicate with clients and internal teams.
- Ability to manage multiple tasks simultaneously and prioritize workload effectivelys
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their Team Lead.
Benefits include:
Health, Vision, Dental Insurance
401K
Sick Time
Vacation
Uniform allowance
EAP
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Waterville, NY 13480 (Required)
Work Location: In person
Recommended Jobs
Toolkit Tutors Tutor Network (NYC In-Person Roles)
Join the Toolkit Tutors Tutor Network (NYC In-Person Roles) Toolkit Tutors is building an active tutor network for current and upcoming in-person placements across NYC public schools. We work with …
Radiology Technologist
Job Description: Shape Your Future with the Nation's Radiology Leader! Join the largest outpatient radiology company in the U.S., where your expertise meets opportunity. Be part of a dynamic team del…
Desktop/Workstation Design Engineer
Job Description Job Description Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an experienced Desktop/…
Co-Founder & CEO - AI WealthTech
FutureSight is hiring an experienced and visionary Founding CEO for a B2B WealthTech advisor AI copilot. The new venture is revolutionizing how financial advisors process information to deliver pro…
Reporter, West Coast Region (247Sports)
#WeAreParamount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re …
Cobol Programmer (New York, NY)
We are seeking a dedicated and detail-oriented individual to join our team as a Technical Analyst, responsible for analyzing and documenting the rules and logic embedded within COBOL and CICS code o…
Offer: Medical Scheduler
Medical Scheduler We are currently seeking a dedicated and detail-oriented Medical Scheduler to join our team in Mount Kisco, NY. As a Medical Scheduler, you will play a crucial function in ensurin…
Information Technology Specialist 2
NY HELP Yes Agency Insurance Fund, State Title Information Technology Specialist 2 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Prof…
Tax Accountant
Job Description Job Description TAX ACCOUNTANT - P/T JERICHO CPA FIRM seeks part-time tax accountant to do individual/partnership/corporate tax returns, write-ups & closings. Interns welcome. QB know…
Pediatric Dentist
As spring blossoms in Buffalo, NY , so does the opportunity to make a meaningful impact. Our family-focused dental practice is excited to welcome a Part-Time Pediatric Dentist to our growing team…