Manager, Technical Program Management
Job Summary:
Business Operations is responsible for global program and project management, capital and portfolio management, resource prioritization, tracking and communication of performance, administrative services, AOP & LRP Planning, Space Management, and other key functions critical to the operation of the Disney Entertainment & ESPN Product & Technology (DE&EPT) division.
The Global Program Management team for the Streaming Alliance is working product, engineering, design and engineering services teams to invent unparalleled and inspirational digital experiences that entertain and deeply connect consumers to the world’s greatest storytelling and events.
Job Summary:
The Manager, Technical Program Management, will lead the App Foundation fleet within the Streaming Alliance, which is responsible for integrating work from across the Alliance to build and ship Disney+ apps. This position also includes managing a team of 7 TPMs focused on Apple and Android client platforms. This position requires proven experience managing a team of professional employees and in program management. Ideal candidates must be highly proactive, detail-oriented, and work on multiple assignments that may span the department autonomously. They must be capable of clearly communicating schedules, risks, status, and processes to various business and technical audiences. They must partner with program and project managers and technical leads outside their area to coordinate schedules and deliverables.
Responsibilities and Duties of the Role:
Key Responsibilities:
- Works with senior leadership, stakeholders, partners and delivery teams to track and maintain a program-level view of initiatives
- Develops delivery plans of complex projects and programs
- Ensures key roles and responsibilities are defined and holds functional managers accountable for their teams’ deliverables
- Identifies and manages program-level issues and risks and drives decision making and escalations
- Communicates program and roadmap status, schedule updates, and ensure all aligns to program financials
- Manages and mentors a team of Technical Program Managers
Basic Qualifications
- Demonstrated ability to define at scale a structure for efficient delivery of complex projects
- Demonstrated ability to drive initiatives forward to completion through collaboration and consensus across functional areas
- Must be capable of managing, tracking and troubleshooting multiple projects in a deadline-driven environment with cross-functional teams, vendors and partners
- Self-starter that can autonomously drive multiple work streams inter-departmentally
- Ability to develop program schedules, communicate deadlines, and enforce budgets and project milestones
- Proficient in use of project management and documentation tools
- High tolerance for ambiguity and working in a matrixed organization
- Able to analyze scheduling, budgetary and resourcing data to develop contingency and risk mitigation plans
- Agile, resource management, and financial experience
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