QUALITY CONTROLLER

QUALITY CONTROLLER Location Manhattan, NY :

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QUALITY CONTROLLER

• Agency: HRA/DEPT OF SOCIAL SERVICES

Posted on: 12/14/2025

• Job type: Full-time

Location

MANHATTAN

• Title Classification: Exam may be required

Department

Revenue Mgmt/Development-NM

Salary range: $83,685.00 - $96,238.00 YOU MUST BE PERMANENT IN THE COMPUTER ASSOCIATE SOFTWARE CIVIL SERVICE TITLE OR PERMANENT IN A COMPARIABLE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE The Office of Revenue Management & Development (ORMD) maximizes federal and state funding of HRA costs through the activities of developing revenue-enhancing initiatives and carrying out revenue-generating projects, savings millions of City tax levy dollars. The Division of Process Enhancement and Automation Division is comprised of three Divisions in the ongoing development and enhancement of complex systems and applications, integrated across a multiplatform environment to provide users with uniform, accurate, and sound data. The Division ensures the analysis and development of user-friendly, well documented integrated systems, which include contingency planning and troubleshooting functions to maintain critical applications uninterrupted. This involves development of both short-and-long term plans to employ cutting edge software and hardware technologies to enhance existing automated systems and introduce increasingly productive systems that will increase efficiency, ensure system security, reduce error, generate cost savings, and improve service to users and the public. The Finance office is recruiting for one (1) Computer Associate (Software) III to function as a Quality Controller within Strategic Enterprise and Development (SEAD) who will:

• Design and document the requirements to implement milestone-based employment contracts in Payment and Claiming System (PaCS) to facilitate the payment and claiming of Agency programs such as WeCARE III and Career Services.

• Research PaCS employment vendor payment system questions and other application issues, working with program areas and ITS staff to resolve over 400 system support issue and tickets annually.

• Support the system that generates the client milestones submitted by the vendors in order for the Agency to pay the vendors the correct amount owed on a timely basis.

• Provide technical assistance to 1,200 DSS Finance staff and Agency employment vendors.

• Analyze and determine informational needs and elements, data relationships and attributes, proposed manipulation, dataflow and storage requirements, and data output and reporting capabilities.

• Be the Agency Security Officer to FISA and Coordinator for FMS. She will be the main point of contact for DSS, HRA and DHS program areas and executive management for FMS security requests. Additionally, Allison will be responsible for the Agency's relationship management with FISA.

• Develop highly complex SQL code and database to match vendor submitted invoice client payroll detail and Electronic Data Warehouse (EDW) NYCWAY data in order to report eligibility and claiming categories for $41.9 million PARKS, Department of Sanitation and the Department of Citywide Administrative Services (DCAS) wages annually.

Work Location: 150 Greenwich Street 30th Floor New York, NY 10007 Hours/Schedule: 9:00am-5:00pm Minimum Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or 2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or 3. Education and or/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.

Preferred Skills - Excellent quantitative and analytical skills. - Knowledge of Federal, State and local/city policies and experience working for a large government agency in the financial area. - Strong verbal and written communication and interpersonal skills. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City Residency is not required for this position Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Minimum Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or 2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in \"1\" above; or 3. Education and or/or experience equivalent to \"1\" or \"2\" above. College education may be substituted for up to two years of the required experience in \"2\" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in \"1\" above.

Preferred Skills

• tExcellent quantitative and analytical skills.-tKnowledge of Federal, State and local/city policies and experience working for a large government agency in the financial area.-tStrong verbal and written communication and interpersonal skills.

55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City Residency is not required for this position Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

619607

Title code

13631

Civil service title

COMPUTER ASSOC (SOFTWARE)

Title classification

Competitive-1

Business title

QUALITY CONTROLLER

• Experience level: Experienced (non-manager)

Number of positions

1

Work location

4 World Trade Center

• Category: Technology, Data & Innovation