Customer Experience & Service Leader (Ops & People)

Skywire Networks
New York, NY

A telecommunications company based in New York is seeking a dynamic Customer Services & Experience Manager to lead their customer service team. This role demands a leader adept in process improvement and team development, excelling in customer satisfaction. Ideal candidates will bring at least 5 years of Customer Service experience, strong communication skills, and a proactive leadership style. The role emphasizes continuous learning and collaboration among team members, driving exceptional results in a fast-paced environment. #J-18808-Ljbffr

Posted 2026-01-15

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