Quality Assurance Coordinator
- Reviews clinical records.
- Participates in review of chart audits utilizing SHP reports (if applicable) and best practice following policies and procedures.
- Responsible for completing all LHCSA audits
- Reviews client records, orders and other communication for quality and safety of care.
- Analyzes documentation and reports trends to Manager
- Follows up with staff/management regarding issues identified in review process.
- Assist clinical leadership in working with clinical staff on questions, OASIS education/clarification, documentation issues, and clinical care interventions.
- Communicates with Manager regarding issues or concerns with clients and/or clinical staff.
- Follows up with staff regarding documentation deficiencies and/or discrepancies with OASIS, coding and assessment.
- Participates in formal and informal training opportunities for clinical staff.
- Performs quality improvement activities as assigned by Manager of Quality Improvement.
- Communicates agency policies to staff.
- Promotes quality improvement as it relates to the activities of clinical staff in accordance with organizational policies and procedures.
- Maintains knowledge of and adherence to agency policies, procedures, along with quality improvement standards.
- Demonstrates knowledge and use of agency policies and procedures.
- Demonstrates knowledge of quality improvement standards.
- Demonstrates knowledge of OASIS assessments.
- Has a working knowledge of Medicare/Medicaid and private insurance
- Ability to learn and apply coding principles to home care.
- Other expectations
- Provides excellent customer service.
- Maintains patient confidentiality.
- Maintains positive relationships with co-workers, administrative staff, clinical staff, physician offices and patients and families.
- Keeps Manager of Quality Improvement informed of problems as they arise.
- Attends meetings and conferences as needed.
- Perform all other duties as assigned.
- Current New York State licensed Registered Nurse
- Minimum 2 years working in home care.
- Excellent organizational skills.
- Good attention to detail and accuracy.
- Strong critical thinking and assessment skills.
- Ability to work independently and be self-directed.
- Speech/visual/hearing ability sufficient to comprehend and express written and verbal communications.
- Ability to sit/stand at desk for 90% of the day.
- Bloodborne Pathogens Exposure Category III – Employee who rarely has contact with blood and body fluids.
- 401K with generous Employer match
- Medical, Dental, Vision plans
- Tuition Reimbursement and Loan Repayment Assistance
- Exceptional work/life balance - no rotating shifts
- On-Site Employee Fitness Center and Gym Membership
- Partially funded HSA
- Paid Time Off and Extended Sick Leave
- Short/Long term Disability
- Employee Assistance Program (EAP)
- Much More!
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