Ai strategist

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in either the Bellvue, WA or New York City, NY areas.**

Job Overview

The AI Strategy Manager is accountable for the success of T-Mobile's AI-powered products, platforms, and experiences. This role involves the identification of the intersection of unmet customer needs (opportunity), technical feasibility, business objectives, funding availability, and cross-functional stakeholder leadership to deliver against the opportunity.

The AI Strategy Manager leverages deep problem-solving and analytical skills to effectively frame complex business problems, present thoughtful recommendations, and guide strategic and operational decisions impacting business growth. This role uses data from internal and external sources to perform detailed analysis, identify trends and define fields of opportunity for the line of business/function. The AI Strategy Manager communicates complicated data, logic, and solutions in a clear and concise manner. The Strategy Manager works cross-functionally at all levels, including senior leadership, to drive strategy adoption and execution. This role uses a data-driven approach when collaborating across teams to influence change and shape business growth.

This role requires customer empathy, strategic thinking, and analytical expertise to build the strategy behind AI-powered platforms that deliver contextual and personalized interactions to drive growth to the business and positively impact customer experience.

T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.

Job Responsibilities :

• Leverages a hypothesis-based approach to structure and perform analyses, extract and analyze data, and tackle ambiguous and complex problems. Identifies meaningful business insights and presents findings to drive strategic decisions. Generates recommendations for the long-term strategy of AI-driven products; providing input to road map prioritization.
• Partners across teams to develop a comprehensive understanding of critical business needs, identify key issues, and structure problem-solving approaches according. Effectively collaborates and communicates cross-functionally to build buy-in and influence strategic vision.
• Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations., crafting a strategic story out of the numbers to present complex analytical findings in clear, concise and decision-impacting manner. Influences leadership through fact-based analysis.
• Maintains up-to-date knowledge of strategic frameworks, industry trends, and corporate and customer drivers to improve, re-engineer or maintain company performance
• Develops product requirements and specifications to drive and support technical delivery, defines the scope for releases / product increments, partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and supports/drives go-to-market activities as needed.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.
• Conducts specific ad hoc analysis and provides insights to management on request. Responsible for other Duties/Projects as assigned by business management as needed.

Education and Work Experience :

• Bachelor's Degree Finance, Economics, Engineering, Statistics or related field (Required)
• Master's/Advanced Degree MBA – Finance, Strategy, Economics (Preferred)
• 4-7 years - Strategy and Problem Solving experience in framing complex problems, identifying key issues that impact business decisions, and providing data-driven recommendations.
• 4-7 years - Experience in analyzing and interpreting complex data sets.
• 4-7 years - Project management. Experience managing projects independently, engaging and getting buy-in from stakeholders, and creating roadmaps and project plans.
• - Management consulting, corporate strategy, investment banking, or other experience requiring quantitative analysis.

Knowledge, Skills and Abilities :

• Strategy Ability to frame problems, use strategic frameworks, and develop strategies. (Required)
• Business Acumen Business Model: Knowledge and understanding of business models, pricing strategies, and channel management. (Required)
• Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)
• Communication Ability to synthesize analysis into succinct, executive-ready written, visual, and verbal communications. Ability to articulate the rationale and present in front of senior leaders (Required)
• Strategic Thinking Ability to think through complex problems. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel :

Travel Required (Yes/No): Yes

DOT Regulated :

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Base Pay Range: $81,800 - $147,500

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser:

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.