Community Manager - TM POST NUMBER: 471801
Location: New York, New York
Work Model: On-site with standard business hours (availability outside 9–5 as needed)
Compensation: $110,000–$120,000 comprehensive benefits About the Role
Our client is seeking an experienced Property Manager to oversee a large, high-rise residential property with over 500 units and ground-floor retail. Lease up and NY rent stabilized experience is required. Role Responsibilities & Required Experience
- Oversee daily operations, resident relations, and overall community experience for a New York residential property (500 units), collaborating closely with on-site management, operations, and maintenance teams
- Bring 7-10 years of proven community or property management experience in a large-scale NYC residential setting, with strong working knowledge of building operations, maintenance coordination, and NYC real estate regulations
- Manage Accounts Receivable with a focus on rent collections, delinquency reduction, and accurate entry of lease charges; prepare budgets, forecasts, and detailed financial reporting (budgets vs. actuals)
- Manage move-ins, move-outs, unit turnovers, resident retention initiatives, and lease renewals while ensuring policy compliance and high customer service standards
- Handle resident issues professionally and empathetically, including difficult situations and enforcement of policies, while remaining calm under pressure and during emergencies
- Track performance metrics, create reports on short timelines, and maintain a high level of organization using Yardi or similar property management software, Microsoft Excel, Word, and Outlook
- Monitor and respond to online reviews and resident feedback platforms to protect and enhance the property’s reputation
- Experience with affordable housing programs such as Section 8, LIHTC, City FHEPS, or similar is preferred, along with the ability to prioritize, adapt, and deliver results in a fast-paced environment
- Mix of affordable and market-rate housing
- Robust amenity package
- Collaborative, team-oriented environment
- Organization values internal promotion and long-term career growth
- Ideal candidate is adaptable, professional, and eager to learn the company’s operating style
- 401(k) with employer contribution
- Medical, dental, and vision
- Pre-tax transit benefits
- Generous PTO, sick time, holidays
This position requires authorization to work in the U.S.
This position is unable to sponsor H1Bs.
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