Engineering - HVAC

Job Description

Job Description

The HVAC Technician is responsible for the proper working order of all refrigeration, heating, ventilation, and air conditioning assets within the hotel and throughout the company. A general working knowledge of all related equipment and building systems is essential. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, and social demeanor that contributes to a hospitable environment.

SPECIFIC RESPONSIBILITIES

• Provide pleasant and professional services to all hotel guests.
• Trouble-shoot equipment and systems and make appropriate repairs.
• Perform preventative maintenance on designated equipment.
• Ensure proper inventory of necessary equipment, parts, and supplies.
• Maintain records of completed work orders and pending orders.
• Perform custodial work within the context of assigned repairs.
• Assist property Engineers with calls to guest rooms and departments
• Maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
• Comply with all department, hotel, and company policies and procedures.
• Perform any task not outlined above that the associate has the ability to perform.
• Assist property engineers with snow removal in winter months.

QUALIFICATIONS

Ability to effectively read and write or speak English is required. Must be able to provide, receive, and comprehend verbal or written instructions and information. HVAC "type 1" certification required. Experience working with; coolers, rooftop units, exhaust fans and PTAC units required. Valid NYS drivers license required. Previous maintenance experience preferred. Desired are individuals who are friendly, reliable, enthusiastic, obliging, and compassionate. Must present an appropriate public presence in grooming, dress, poise, and social etiquette. Must be able to work independently or with others. Proper social demeanor, attention to detail, commitment to quality, and passion for serving others is essential.

PHYSICAL REQUIRMENTS

• Must be able to lift items weighing up to 50 lbs.
• Must have adequate communication and hearing skills to perform the required job responsibilities.
• Must have adequate vision with or without corrective lenses.
• Must be able to read and write.
• Must be able to walk and stand for long periods of time.
• Must be able to stand drastic temperature changes.
• Reasonable accommodations can be made

WORK CONDITIONS

Work is performed indoors and outdoors and with respect to the entire hotel. Outdoor conditions subject to weather. High temperatures exist in food outlets with exposure to hot food, appliances, china, and cookware. Exposure to extreme cold exists in kitchen cooler and freezer. Kitchen quarry tile floor and lobby marble floor present slippery conditions, especially when wet. Dishwashing area presents wet conditions and exposure to steam and humid air. Hotel basement presents low headroom, water accumulation in some areas, dimly lit corridors, and cool, damp conditions. Occasional interaction with guests of various needs, personalities, temperaments, and patience levels. Pace of business varies.