Business analyst - user experience

We are recruiting for a Business Analyst in Rochester, NY. This is a hybrid role with some onsite work required. NO C2C OR THIRD PARTIES PLEASE

About The Role

This role bridges business needs and technical execution, ensuring requirements are captured and converted into User Stories, and translated into actionable deliverables. ensuring customer experience, reporting, and financial considerations are integrated into every stage of the solution.

The W-2 hourly rate for this role is $32 - $40.80. The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities

• Work closely with the Product Owner to help define & document requirements for consumer facing applications.
• Analyze requirements for clarity, consistency, completeness, feasibility, and testability.
• Ensure requirements are captured and converted into User Stories, and translated into actionable deliverables.
• Assist in Data Analysis working with Google Looker Studio.
• Communicate requirements clearly to project participants via specifications, diagrams, and user stories.
• Partner with user experience (UX) designers to document user interface and customer experience requirements.
• Support UAT planning and execution, ensuring test cases map back to requirements.
• Prepare communications such as memos, reports, diagrams/workflows and presentations.
  
  

Requirements

• 3-5 years of experience as a Business Analyst or System Analyst.
• Or relevant experience as a Software Product Owner
• High-level proficiency in technical and user documentation, with experience writing User Stories, and other requirement types in Azure DevOps or Jira.
• 3-5 years of experience with Agile/SCRUM or equivalent methodology.
• Familiarity with e-commerce concepts such as product catalogs, order management, fulfillment, payments, analytics, and customer service workflows strongly preferred.
• The ability to get face time with Stakeholders to elicit information needed to produce User Stories/Requirements.
• Familiarity working with UX teams, understanding basic UX principles for e-commerce (including mobile), and experience with UI/UX prototyping tools such as Figma.
  
  

If you are interested in this Business Analyst role, then please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact Mike Keegan at 585-465-1236 or [email protected]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Pay Details: $32.00 to $40.80 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

Requirements

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
  
  

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.