Principal system

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Principal of AI Systems Tooling & Optimization will lead the evaluation, and enhancement of analytics tools, AI/BI, and agentic integrations across the organization. This role will partner with data science, analytics, and engineering teams to assess emerging technologies, optimize existing platforms, and ensure systems are delivering measurable business value. They will identify opportunities for automation, insight acceleration, and process improvement—whether through AI Agents, BI systems, or other data-driven solutions—while ensuring governance standards, best practices, and performance metrics are met for all analytics tools.

Key Responsibilities

• Evaluate, select, and scale AI/BI, and analytics technologies with proven ROI.
• Optimize the performance, usability, and adoption of existing tools and platforms.
• Partner with cross-functional teams to design, test, and integrate AI Agents and other advanced capabilities into workflows.
• Identify gaps and recommend new solutions across the analytics and systems tooling stack, including non-AI technologies.
• Establish governance frameworks, usage guidelines, and performance KPIs for all systems and tools.
• Lead change management and training to drive adoption of new capabilities.
• Monitor industry trends to maintain a competitive and innovative tooling ecosystem.

• Proficiency in SQL
• Experience programming Python (or a similar language)
• Experience working with CI/CD managed systems including source control (e.g., Git/GitHub) and IaC (e.g., Terraform)
• Bachelor’s degree in a technical field

Ideal Background

• Proven leadership in systems, analytics, or AI/BI program management.
• Experience in optimizing and integrating diverse platforms and tooling.
• Strong technical and business acumen to bridge data teams and business needs.
• Skilled in driving organizational adoption of new tools and methods.
• Hands-on experience with agent platforms such as Microsoft Copilot Studio, Google Vertex AI, or similar tools for deploying, orchestrating, and optimizing AI-driven solutions across business processes.
• Demonstrated expertise in agent orchestration using frameworks such as CrewAI, Google ADK, and related technologies to coordinate multi-agent workflows and enhance business automation.

Additional Information

• Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $185,000 - $220,000 (bonus and long-term incentive eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].