Director, Product Management - Mastercard Access Pass

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Director, Product Management - Mastercard Access Pass

Overview

The Director, Mastercard Access Pass, will support the development, management, and execution of the Mastercard Access Pass program globally. We are seeking a strategic and execution-focused Product Manager to lead commercialization and support development of, new consumer-facing products. This role is ideal for someone who thrives at the intersection of consumer insight, innovation, and operational excellence - bringing ideas to life and driving sustained market success. The ideal candidate will be passionate about creating meaningful value for consumers and skilled at navigating regional and cross-functional teams to deliver results.

Role

• Define product vision and strategic roadmap for MA Access Pass
• Manage end-to-end product management of MA Access Pass CVP deployment
• Lead go-to-market strategy and commercialization including monitoring product performance and KPIs, Studio and regional readiness, support sales enablement and training
• Ensure product suite is continually updated to exceed cardholder and issuer expectations, industry standards, and competitive pressures, support ownership of competitive assessments to feed into global product/product architect organization related to driving product development needs
• Develop and maintain up-to-date consumer and market insights and intelligence to identify opportunities globally
• Support the relevant research activities that inform both the current and future products at a global, regional, or country level that will enhance existing product propositions
• Support the development and management of product governance framework and forum
• Work with the regional and local product and cross-functional teams to execute against the Mastercard Access Pass product strategy, including but not limited to ensuring ongoing CVP relevance and optimization
• Support the development of internal and external product narratives, including FSMs, by partnering with product marketing and regional product teams
• Support account teams to win high-priority deals and manage critical customer engagements by developing and delivering competitive product responses in collaboration with regional and functional stakeholders.
• Support with review product architecture and flows to ensure readiness

All About You

You will have relevant experience in the payment industry, product management, product development, with experience in the consumer and digital payments space. You have a strong interest in digital payment solutions and initiatives and may have had recent involvement. You will have strong interpersonal and collaborative skills to develop relationships and partnerships with a broad range of individuals across the organization.

Other Key Attributes

• Product Management experience in relavant or related field
• Experience/familiarity in user experience research and design
• Understanding of card issuing and payments technologies
• Proven track record in bringing ideas from creation to execution
• Experience leading complex projects through all phases of the project / product development lifecycle
• Strong operational/technical background within the payments and financial services industries
• Strong leadership skills, able to get things done through influencing others
• Self-starter and motivated to work independently and as an effective team member
• Strong business acumen
• Experience in building network products for card issuers and banks a plus
• Ability to comfortably lead strategic product conversations with senior internal stakeholders
• Excellent oral and written business presentation skills with various levels of audience
• Ability to handle multiple partners and projects from initiation to completion
• Excellent interpersonal skills, negotiation, and conflict resolution and/or project management

Skills

• Understanding of competitive offerings and industry trends
• Strong analytical and organizational skills – ability to identify process/efficiency enhanchements and attention to detail

Required Skills

• Bachelors degree required, MBA preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $179,000 - $305,000 USD