Case Manager, CAMBA Gardens I

Who We Are:

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Program Description

CAMBA GARDENS Phase I is a supportive/affordable housing development located in the East Flatbush section of Brooklyn. CAMBA Housing Ventures (CHV) is the housing development subsidiary of CAMBA, developed these units. 146 of the units are set aside for formerly homeless individuals and families. 117 units are for Population I individuals, chronically homeless single adults who suffer from serious and persistent mental illness or who have a co-occurring mental illness and chemical addiction (MICA). 15 units are for Population III individuals, chronically homeless single adults who have a substance abuse disorder that is the barrier to independent living and who also have a disabling clinical condition. 14 units are for Population V chronically homeless families, whose household suffers from substance abuse disorder, disabling medical condition, or HIV/AIDS. CAMBA provides on-site case management and supportive services in addition to 24/7 security.

Position: Case Manager

Reports To: Program Manager

Location: 690-738 Albany Avenue, Brooklyn, NY 11203

What The Case Manager Does:

The person filling this position is expected, under general supervision, to:

• Maintain professional relationships with clients and client confidentially.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Review all documentation establishing tenants’ eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants’ families’ needs and periodic re-assessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
• Participate in case conferences.
• Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required Information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have achieved primary goals and have maintained stability for a period of months or have not demonstrated a willingness to participate in the process or have become ineligible for services or have moved out of the building.
• May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenant with referral organizations.
• May escort tenants to appointments (educational, medical, social service, etc.).
• May assist tenants in completing applications for benefits and entitlements and may process applications on tenants’ behalf.
• May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
• May evaluate actual living conditions oftenants through home visits.
• May prepare marketing materials for the program.
• May prescreen tenants over the telephone for eligibility and may schedule Intake appointments.
• May input tenant data and tenant progress information into automated database.
• Tasks may be modified, expanded and/or assigned over time.

Minimum Education/Experience Required:

• Bachelor’s degree (e.g., BA, BSc, BSW) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population and/or equivalent experience.

Other Requirements:

• Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Compensation

$40,000 - $45,350 annually.

Status:

Full-time (35 hours per week)

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Equal Opportunity Employer

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and LGBTQ+ individuals are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status, or sexual orientation.