Vice President of Operations

Company Bio:

Our client is an AI-driven healthtech company specializing in the automation of dental clinical notes. By harnessing advanced natural language processing and voice recognition, their proprietary platform streamlines documentation for dental professionals, reducing administrative burden and increasing chairside efficiency. Trusted by clinics across North America, their technology seamlessly integrates with leading dental software systems. As the company scales, they are seeking a Vice President to lead operations and strategy across their growing team. This role reports directly to the Chief Executive Officer and oversees a team of 10 professionals across product, client success, and operations.

Compensation:

• Base salary of $240,000
• Bonus structure
• 401(k)
• Medical and dental benefits

Responsibilities:

• Lead strategic and operational initiatives across the organization, ensuring alignment with company growth goals.
• Manage and mentor a team of 10 professionals across departments, promoting cross-functional collaboration and accountability.
• Oversee the optimization of internal systems and processes to support product deployment, customer success, and R&D efforts.
• Work closely with the CEO on scaling strategies, go-to-market plans, and potential partnerships or acquisitions.
• Drive product-market fit by ensuring feedback from dental professionals informs product development.
• Monitor financial performance, operational KPIs, and customer satisfaction metrics, adjusting strategy as needed.
• Identify and manage key external relationships including enterprise clients, channel partners, and integration vendors.
• Represent the company at industry events, trade shows, and with stakeholders to promote brand credibility and growth.
• Ensure compliance with healthcare data privacy regulations (e.g., HIPAA, PIPEDA) in all product and operational workflows.
• Champion a culture of innovation, user-centricity, and operational excellence.

Qualifications:

• Proven senior leadership experience in a SaaS, healthtech, or AI-driven company.
• Strong background in operations, product, or business strategy within a technology startup or growth-stage environment.
• Experience managing cross-functional teams and scaling company operations.
• Understanding of the dental or healthcare space is an asset but not required.
• Familiarity with AI, speech recognition, or clinical documentation technology is preferred.
• Excellent communication, analytical, and problem-solving skills.
• Bachelor’s degree in Business, Health Administration, Computer Science, or a related field; advanced degree is a plus.

If you think you would be a good match, we would love to meet you. Please fill out our application form.