Assistant Director of Residential Services

Job Description

Job Description

The Assistant Director of Residential Services is responsible for ensuring that each person residing at an Opengate Individualized Residential Alternative (IRA) and Intermediate Care Facility (ICF) is able to live life to the fullest, with quality person-centered care and services appropriate to their needs. The Assistant Director of Residential Services is also assigned special projects as needed.

The Assistant Director oversees the day-to-day operations of Opengate’s IRAs, ICFs and ICF Day Program. This includes the provision of supervision to residential and day program employees, and the managers they report to. Inspiring a positive, collaborative and inclusive team environment, the Assistant Director provides leadership through example that encourages management to emulate positivity, provide supportive leadership for staff, as well as foster self-advocacy and nurture natural supports for residents. This role plays an integral part in developing and maintaining the highest regulatory and quality standards that ensure the people who reside at Opengate achieve their full potential and experience the highest quality of life.

Essential Job Functions

• Ensure that people residing/receiving services at Opengate’s ICFs (including ICF Day Program) and IRAs receive appropriate care, qualitative programming, adequate clothing and ADL supplies and adequate health and medical attention, as necessary.
• Participate in the hiring, development, evaluation and disciplinary process for all employees assigned to Opengate’s ICFs (including ICF Day Program) and IRAs.
• Responsible for the supervision and training of employees assigned.
• Ensure that supervisors assigned to the ICFs (including ICF Day Program) and IRAs are knowledgeable in compliance requirements, health & safety issues, and building codes.
• Monitor and adhere to established budget guidelines.
• Ensure that residential (and ICF Day Program) furnishings and vehicles are maintained and that maintenance needs are reported and followed up on.
• Performs administrative oversight of resident income and banking to ensure that funds belonging to the people receiving support are maintained and used appropriately, according to approved guidelines and standards.
• Interact with professional staff to coordinate services provided to people receiving support.
• Interact with the families and advocates of people receiving support on matters pertaining to the services provided.
• Attend and participate in assigned meetings as required.
• Develop community partnerships that foster substantive opportunities that enhance quality of life for residents.
• Adhere to and ensure conformity with federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the Quality Improvement Coordinator.
• Participates in development of plans of corrective action.
• Responsible for ensuring operational continuity, including providing acting coverage for absences and vacancies.
• Provide support across all shifts, ensuring onsite presence outside of 9 am to 5 pm, Monday through Friday business hours, on a periodic schedule.
• Participates in the Administrator-On-Call rotation.
• Coordinates the Manager-On-Call rotation.
• Accessible 24/7 for support and crisis intervention.
• Reports any issues, concerns or significant observations to the Director of Residential Operations or Chief Operating Officer.

Qualifications

• A bachelor’s degree in the field of Human Services.
• Five or more years of experience managing a team.
• Minimum experience of 2 years working with I/DD population.
• Must have a valid driver’s license.
• Must have good interpersonal and writing skills.
• Working knowledge of EHR and LMS systems preferred
• Must have computer skills, including Microsoft Office

Physical Requirements

• This position is a non-sedentary role that requires frequent periods of standing and walking.
• Able to lift 50 or more pounds. The ability to turn, lift and assist people receiving services with movement.

Annual Salary Range: $80,000 - $90,000, Compensation will be commensurate with job qualifications and work experience.

Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes.

In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.