Residential specialist
Min
USD $35,000.00/Yr. Max USD $40,000.00/Yr. Position Overview S:US is seeking a Residential Specialist for their womens shelter located in Manhattan. This position is located at West 126 Street New York, NY 10027 The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked with promoting person-centered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty. ESSENTIAL DUTIES & RESPONSIBILITIES:- Conduct regular scheduled rounds to ensure safety and residents wellbeing.
- Enter activity log information and shift notes in a timely fashion and accurate manner.
- Complete necessary admissions paperwork.
- Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral.
- Meet with Shift Supervisor for individual and group supervision.
- Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
- Meet with case managers on regular basis to assist in assigned tasks.
- Provide initial orientation to program.
- Provide administrative support in areas of office coverage, telephone and clerical work, food services.
- Understand and follow emergency procedures, including fire drills.
- Perform other duties as assigned by Shift Supervisor and Program Director.
- Attend job related trainings and agency meetings as necessary.
- Provide meal coordination
- Associate Degree in Human Services or High Diploma or GED with 3+ years’ social service experience.
- Learn and integrate a trauma‐informed, client‐centered approach, using an anti ‐oppressive lens into your work with the people we serve.
- Use neutral and non‐ judgmental language when responding to the needs and requests of the residents.
- Must have ability to be flexible with schedule as needed
- Ability to maintain professional maturity during crisis situation
- Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.
- Effective written and oral communication skill
- Proficiency with computer‐based programs, typing skills
- Must be able to lift up to 15 lbs.
- F80 and F02 certifications
- Basic First Aid
- Naloxone certification
- Valid driver’s license and bi‐lingual communication preferred
- Food Handler license preferred
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