Assistant General Manager

Hank’s Bar is a hospitality-first cocktail bar in the heart of Bushwick, built on consistency, strong systems, and a genuine commitment to taking care of people. Our program is centered on classic cocktails, executed with precision in a high-volume environment, with a focus on doing the fundamentals exceptionally well. The team here is made up of seasoned professionals who take pride in their work, support each other, and hold a high standard across the board.

We’re looking for an Assistant General Manager who can meet that standard.

This is not a stepping stone role for someone figuring things out. We’re looking for someone who already brings something to the table; and more importantly, someone we see it in too. You should be driven, coachable, and not thrown off by hearing “no” or “not yet.” At the same time, you should be someone who wants to grow into more responsibility, develop as a leader, and ultimately be capable of running a room at the highest level.

You should be comfortable taking charge, leading a team, and also taking direction from ownership and the GM. This role requires strong presence, good judgment, and the ability to manage both people and pace during high-volume service.

Requirements:

• Minimum 5 years of NYC hospitality experience

• Prior bartender experience, with the ability to execute classic cocktails properly under

  pressure if needed

• Previous AGM experience or at least 2+ years in a management role within food &

  beverage

• Availability to work Fridays, Saturdays, and part of Sunday

  Core Responsibilities:

• Support the GM in day-to-day operations and step into the GM role when needed

• Help drive operational goals, systems, and service standards

• Lead the floor during service, ensuring the team is performing at or above expectations

• Manage staff scheduling and communicate clearly with the team

• Assist with inventory, ordering, and maintaining pars

• Support and execute events and private parties

• Maintain a high level of hospitality at all times, for guests and staff alike

• Stay aware of industry trends while remaining grounded in our style of service

  Who You Are:

• You understand hospitality at a deep level and take pride in being of service

• You’re confident, calm under pressure, and solution-oriented

• You’re a strong communicator who knows how to lead without ego

• You build genuine relationships with guests and know how to turn first-timers into regulars

• You’re socially aware, adaptable, and comfortable running a busy room

• You bring personality to the role, but you know when to prioritize the work

• You value diversity, respect, and creating a welcoming environment for everyone

• You’re as invested in your team’s success as your own

  Physical & Operational Expectations:

• Ability to stand and work for extended periods (8+ hours)

• Capable of lifting and carrying up to 40 lbs

• Comfortable with the physical demands of a fast-paced bar environment

• Strong organizational and multitasking skills

• Clear communication and fluency in English

• Consistent professionalism, punctuality, and attention to detail

• Working knowledge of POS systems (Micros or similar preferred)

• Ability to maintain discretion and handle sensitive information

  Additional Strengths:

• Experience in high-volume cocktail bars or similar environments

• Multilingual

• Basic understanding of financials, reporting, and cost controls

• Familiarity with inventory systems and data analysis

  At Hank’s, hospitality isn’t a talking point, it’s the standard. We’re looking for someone who can uphold it, contribute to it, and grow within it.