Product Specialist

Product Specialist
Location: Brooklyn

Department: Operations
Position type: Full time

The role

Join MPB as a Product Specialist and play a crucial role in transforming the photography and videography gear marketplace! As a key member of our team, you’ll use your expertise to meticulously grade, list, and capture stunning photographs of each product. Your precision ensures each item is presented flawlessly, facilitating smooth transactions and maintaining rigorous quality checks.

What you will be doing

• Testing items of stock such as DSLRs, lenses and cinematography equipment.

• Processing all inbound transactions through our in-house software system.

• Preparing, photographing and writing descriptions of items for sale.

• Ensuring items are ready to be published to our marketplace.

• Maintaining customer happiness and online reputation.

What we are looking for

• Knowledge of a range of camera equipment

• Tech savvy with a love of all things photography and videography related

• Highly organised

• Comfortable working with targets

Our Values; applied

Better, Connected: fostering a supportive and inclusive environment by ensuring accuracy and quality in every product listing. This not only connects our diverse community but also builds trust and reliability within our platform.

Empowering and Empowered: MPB equips you with the tools and knowledge to excel, while your expertise in accurately grading and listing products empowers our community to make informed choices, enhancing their creative endeavours.

Insight-driven: Decisions in your role are guided by detailed insights from customer feedback and market trends. This data-driven approach ensures that MPB continues to meet the evolving needs of our diverse user base effectively.

Agents of Change: you support sustainability initiatives by ensuring that used equipment finds new life, reducing waste and promoting environmental responsibility. Your ability to adapt and implement changes swiftly is crucial in keeping our platform dynamic and environmentally conscious.

Focussed on Excellence: with a meticulous work ethic ensuring that every product meets our high standards, fostering a culture of excellence that resonates throughout our community and contributes to the overall success of MPB.

Passionately Ambitious: support MPB's vision to empower every visual storyteller, whether they are discovering their passion or perfecting their craft. Your dedication helps sustain our position as a leader in the circular economy for photographic equipment.

Salary: $50,900

Benefits:

• Competitive salary

• PTO allowance

• Medical/Dental/Vision

• 401k

• Company EAP

• Employee Discounts

• Dog-friendly office

At MPB, we support our staff and their careers in every way we can.

As well as all the standard benefits, we have clear career frameworks in place so that you know where your career is going to develop.

The wellbeing of our employees is paramount and we provide private healthcare from your start date as well as access to our EAP to support your mental wellbeing.