Customer Success Director

Resourcefultalentgroup
New York, NY

We are looking for a strategic leader to drive growth and expand our client's success within some of the world’s largest creative production teams. The ideal candidate will have proven experience in workflow management software sales, alongside full-cycle sales management, team development, and a strong understanding of our client’s business landscape.

In this role, you will focus on scaling the existing book of business by developing brand opportunities—including use case expansion, division growth, and parent company expansion—while mentoring and leading a team of Growth Account Managers.

This position is ideal for an individual with experience selling workflow management, Digital Asset Management, or creative collaboration software. Candidates should have a strong technical foundation, a deep understanding of workflow automation, and an ability to navigate enterprise software sales cycles within media, production, and creative industries.

Your role will involve seeking and creating new business opportunities, leveraging an existing network, and developing relationships with potential clients across fashion, retail, media, and lifestyle sectors. You will also mentor Account Management team members to drive pipeline growth, deal negotiations, and professional development.

Posted 2025-09-22

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