Vice President, Product Manager
JPMorgan Chase & Co.
New York, NY
Job Description
Join our Payment Experiences & Services team to help shape the future of payments at Chase. As a VP Product Manager, you will play a pivotal role in building and scaling new platform services that power customer-facing experiences and support strategic initiatives across the firm.
About the Team
The Payment Experiences and Services team manages multiple products and services that enable seamless payment experiences for Chase customers. We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative solutions that power the future of banking.
Job Summary
As a Vice President Product Manager within the Payment Experiences & Services team, you will lead the development and delivery of key platform services which are the central components of Chase's payments modernization journey. You will navigate complex data environments, partner with cross-functional teams, and drive the integration of PIM capabilities into strategic initiatives across the bank. This role requires strong technical acumen, stakeholder management, and the ability to lead multiple development teams in a fast-paced, matrixed environment.
Job Responsibilities
Required Qualifications, Capabilities, and Skills
Preferred Qualifications
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Join our Payment Experiences & Services team to help shape the future of payments at Chase. As a VP Product Manager, you will play a pivotal role in building and scaling new platform services that power customer-facing experiences and support strategic initiatives across the firm.
About the Team
The Payment Experiences and Services team manages multiple products and services that enable seamless payment experiences for Chase customers. We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative solutions that power the future of banking.
Job Summary
As a Vice President Product Manager within the Payment Experiences & Services team, you will lead the development and delivery of key platform services which are the central components of Chase's payments modernization journey. You will navigate complex data environments, partner with cross-functional teams, and drive the integration of PIM capabilities into strategic initiatives across the bank. This role requires strong technical acumen, stakeholder management, and the ability to lead multiple development teams in a fast-paced, matrixed environment.
Job Responsibilities
- Lead the development and delivery of platform services within the Payment Experiences & Services team, enabling customer and servicing-facing experiences for payment management across Chase
- Navigate Chase's complex data environment to replicate and synchronize data across legacy and target state systems, ensuring data integrity and availability for customer experiences
- Partner closely with Banking Payment APGs to align platform development with APG modernization timelines and strategic priorities
- Advocate for new data replication solutions with Technology, championing innovative approaches to support evolving Banking Payment customer needs
- Manage multiple development teams responsible for building and maintaining databases and services that power customer-facing payment experiences
- Drive integration of the platform capabilities into strategic initiatives across the bank, collaborating with product, technology, and business partners to deliver seamless solutions
- Oversee product backlog and roadmap, ensuring alignment with business objectives, stakeholder priorities, and modernization goals
- Facilitate effective sprint planning and resource utilization, partnering with engineering leads to ensure timely delivery of high-value features
- Build and manage key relationships with stakeholders across Product, Technology, Operations, Servicing, Legal, and Compliance
- Support production issue resolution and feedback loops, ensuring continuous improvement and client satisfaction
Required Qualifications, Capabilities, and Skills
- 10+ years of experience in digital product management, financial services, technology, or project management
- Bachelor's degree required
- Subject matter expertise in payments architecture, data replication, and digital platforms
- Proven track record managing product backlogs, roadmaps, and agile development teams in a matrixed environment
- Experience navigating complex data environments, including legacy and modernized systems, and driving data replication solutions
- Strong stakeholder management and influencing skills, with the ability to partner across Product, Technology, and Business teams
- Strategic thinker and problem solver, capable of addressing both technical and functional challenges
- Proficient with MS Office tools, JIRA, and Confluence
Preferred Qualifications
- Experience with payments modernization initiatives and large-scale platform transformations
- Familiarity with customer-facing payment experiences and servicing platforms
- Advanced degree in business, technology, or related field
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Posted 2026-04-01
Recommended Jobs
Principal Product Designer, Vrbo
Expedia Group
New York, NY
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our…
View Details
Posted 2026-03-30
HVAC Installer Subcontractor
NH Ross
Middle Island, NY
NH Ross is seeking an experienced and reliable HVAC Installer Subcontractor to join our growing team. This is a great opportunity for a skilled professional looking for work and competitive pay. …
View Details
Posted 2026-03-27
Land Use Attorney (Smithtown)
Jobot
Smithtown, NY
Large Size Firm on Long Island Is Looking to Hire a Experienced Land Use Attorney to the Team. Great Benefits. Growth Opportunities. Immediate Hire This Jobot Job is hosted by: Adam Cejnowski A…
View Details
Posted 2026-03-12
Job Offer: Parks Worker
New Paltz, NY
Parks Worker
View Details
Posted 2026-01-31
Welder/Fabricator - Installation Technician
Henderson Products, Inc
Watertown, NY
Join Henderson Products Inc., located at 22686 Fisher Rd, Watertown, NY! We are the North American leader in the design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks sp…
View Details
Posted 2026-02-26
Job Opportunity: OFFICE COORDINATOR - CAREER CENTER
Schenectady, NY
OFFICE COORDINATOR - CAREER CENTER Work Days: Monday - Friday Shift Start/End Time: 8:30 a.m. - 4:30 p.m. Hours Per Week: 40 Weeks Per Year: 52 Office Coordinator - Career Center …
View Details
Posted 2026-03-10
Front Desk Sales Associate
Mondo
New York, NY
Job Title: Front Desk Sales Associate Location-Type: Onsite NYC, NY Start Date Is: ASAP Duration: (contract, perm, etc) 3-6 Month Contract to hire Compensation Range: 16-18$/hr W2 J…
View Details
Posted 2026-03-24
Events Manager
Inns of Aurora
Aurora, NY
$20-$25/hourly depending on experience INNS OF AURORA, LLC CORE VALUES: While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an …
View Details
Posted 2026-02-26
AVP New Business Sales - Banking & Financial Services
Inizio Partners Corp
New York, NY
New Business Sales - Banking & Financial Services Focus Location - Remote (Preferably in NY/NJ) Base Salary up to $200K depending upon experience and commission rewards The AVP New Busi…
View Details
Posted 2026-03-24
12Volt Installation Technician
IntelliShift
Brooklyn, NY
Position Overview IntelliShift is seeking a skilled 12 Volt Installation Technician who is passionate about automotive systems and enjoys working with cutting-edge technology. In this role, you …
View Details
Posted 2026-02-04