Wedding and Event Coordinator

Grand Star Reception
Altona, NY

:

Located 15 minutes from Melbourne CBD, one of Melbourne's long-standing event spaces, is looking for a Full-time Sales & Marketing Coordinator

The venue has been running for 30 years with a long history of memorable and successful events. It boasts a floor plan large enough to hold from 50 to 600pax sit down dinners and up to 1000 pax for a Cocktail style event.

Key Areas of Management and Main Responsibilities

Event Management

  • Sale of events to clients and converting sales via monthly targets whilst finding ways to on sell alternative dates or options.
  • Innovate on sales practices, upselling and other ‘to-market' strategies to improve sales.
  • Maintaining and growing client relationships through regular check-in and follow up to ensure repeat business.
  • Management of incoming enquiries via email and phone, providing accurate costed quotes and follow invoicing process.
  • Follow up, respond, and negotiate with client and enquiries about bookings, viewing, functions and events.
  • Coordination and attendance of venue viewings.
  • Liaise with Food Service Team regarding menus and function packages.
  • Responsible for keeping track of event revenue on a weekly basis
  • Achieve individual KPIs set for specific targets
  • Monitor competitor products, services and promotional activities
  • Ensure that work activities are completed accurately, efficiently, and in a timely manner

Marketing Management

  • Develop and implement comprehensive marketing strategies to increase brand awareness, generate leads, and support sales objectives.
  • Create compelling content, including website updates, social media campaigns, and email marketing campaigns.
  • Manage and optimize digital marketing channels, such as SEO, SEM, social media advertising, and display advertising.
  • Conduct market research and competitor analysis to identify trends, opportunities, and customer insights.
  • Track and analyze marketing metrics to assess campaign effectiveness.
  • Monitor industry trends and make recommendations for continuous improvement and innovation.

The successful candidate will:

  • Have a strong presence/holds themselves confidently.
  • Have a professional standard of personal presentation.
  • Be highly organized.
  • Be passionate about our venue & its possibilities.
  • Have the ability to deal with a wide range of clients including corporate entities, businesses, schools, clubs, group sales and individuals.
  • Have the ability to thrive under pressure whilst maintaining a positive attitude.
  • Be able to handle stress & remain calm.
  • Be a team player.
  • Possess a confident & persuasive personality.
  • Have the ability to develop meaningful business relationships.
  • Possess exceptional organisational, time management and people skills with the ability to work cross-functionally.
  • Have a strong work ethic with a positive, proactive can-do attitude.
  • Have an approachable attitude and a willingness to support other team members.
  • Be open to new people & ideas.

What You'll Bring

  • Ability to convert enquiries into sales.
  • Outstanding negotiation skills
  • Strong written and verbal communication skills
  • Excellent presentation skills
  • Ability to function well under pressure
  • Is well-organized with multi-tasking skills
  • Ability to meet targets and exceed them
  • Ability to think quickly and problem-solve in a fast-paced environment.
  • Must be able to work both independently and collaboratively on multiple events simultaneously with tight deadlines.
  • Full Australian working rights

Experience

3 years' experience in hospitality in management role. ( minimum )

and/or

Tertiary qualification (or currently studying) in a relevant discipline either Bachelor of Business Marketing, Business Communications and/or Events Management qualifications.

If you are a motivated, results-driven professional who thrives in a dynamic and collaborative environment, we invite you to join our team as an Events & Marketing Manager.

Apply today and be part of a company that values innovation, creativity, and excellence.

Job Type: Full-time

Salary: $70,000.00 - $90,000.00 per year

Schedule:

  • 8 hour shift

Work Location: In person

Posted 2026-03-24

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