Financial Services Coordinator

Job Description

Job Description

Description

Kickstart Your Career with Purpose – Join WeCare Centers as a Financial Services Coordinator!

Are you detail-oriented, organized, and ready to make a real difference in people’s lives? At WeCare Centers near Cedarhurst, NY, we’re looking for a Financial Services Coordinator to join our team — someone who thrives in a collaborative environment and is eager to grow within the long-term care industry.

In this key role, you'll be the connection point between our facility and families, attorneys, and care teams — helping to ensure smooth communication and accurate financial processes. You'll manage resident trust accounts, track petty cash, and support our Accounts Receivable operations, all while contributing to a mission-driven organization that values care and compassion.

Key Responsibilities

Liaison Functions
· Serve as the primary point of contact for attorneys, guardians, and financial representatives related to resident billing, guardianships, and legal documentation.
· Coordinate and track progress on Medicaid applications, third-party authorizations, and related documentation needs.
Resident Financial Accounts
· Monitor and reconcile resident trust funds and petty cash accounts in accordance with regulatory and internal policies.
· Ensure proper documentation and communication regarding resident financial activity and fund disbursements.
Accounts Receivable Support
· Assist with AR tracking and aging analysis; follow up on outstanding balances and provide updates to the business office and regional teams.
· Support preparation of AR-related reports for internal leadership and audits.
Documentation & Compliance
· Maintain organized records of legal and financial documentation (e.g., POAs, guardianship papers, court correspondence).
· Ensure compliance with federal, state, and facility policies related to resident finances and billing.
Cross-Functional Collaboration
· Work closely with the facility business office, social services, admissions, and corporate finance teams to ensure accurate and timely financial coordination.
· Coordinate with the reimbursement and finance teams on outstanding AR, collections strategies, and payer-related challenges.

Skills, Knowledge and Expertise

Required:

• Familiarity with Accounts Receivable processes and Medicaid/Medicare payer systems
• Strong organizational and communication skills
• Ability to manage sensitive information with discretion
• Proficiency with Microsoft Office Suite and electronic health records (EHR) systems

Preferred:

• Prior experience in a skilled nursing facility or healthcare setting
• Experience working with legal representatives, guardians, or fiduciaries
• Knowledge of Medicaid application and follow-up processes
• Comfort with multi-tasking in a fast-paced environment
• Detail-oriented with a proactive, solution-focused mindset

Benefits

• Health, Dental, and Vision Insurance
• Voluntary Benefits
• 401(k) with Discretionary Match
• PTO Exchange Program

We reward hard working and caring professionals with competitive pay, benefits, and growth opportunities!