Server

About Hommali

Hommali is a Thai restaurant in the West Village that celebrates the richness and diversity of Thailand’s regional cuisines through seasonal ingredients, thoughtful technique, and warm hospitality.

We are committed to honest cooking, careful sourcing, and genuine hospitality. We believe every detail matters, from preparation and execution to the experience we create for our guests.

The Role

As a Server at Hommali, you are responsible for guiding guests through their dining experience with warmth, knowledge, and genuine hospitality. You will present and explain the menu, make thoughtful recommendations on food and beverage (including wine), take and enter orders accurately, and ensure each course is delivered with proper timing and pacing. You will anticipate guest needs before they're voiced, communicate important guest information to the kitchen and management, and work closely with the Host, Runners, and Bar to create a seamless experience from greeting to check. The role of the Server is central to the success of the restaurant.

Hommali believes in a 'whole house' mentality and we expect all departments — Kitchen, Dining Room, Bar, and Facilities — to support and motivate each other to achieve our goal of guest satisfaction. As a Server, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your coworkers and managers.

This is a full-time position and requires flexible schedule availability, including nights, weekends, and holidays.

Candidate Requirements

• 1+ years experience in a fast-paced NYC restaurant as a Server preferred
• Strong food and beverage knowledge; wine knowledge a plus
• Experience working with Resy (or similar reservation/POS systems) preferred
• Must be able to lift & carry at least 30 pounds, including full trays
• Must be able to stand and walk for long periods of time
• Must be comfortable with repetitive motions (such as walking, bending & standing)
• Interest in and knowledge of Thai cuisine and hospitality a plus
• Must be able to take constructive criticism and work well in a team dynamic

Service Responsibilities

• Be warm, knowledgeable, and appreciative
• Accommodate guests by making each individual feel welcome
• Present the menu and make genuine, informed recommendations on food, wine, and beverage
• Take accurate orders and enter them promptly and correctly into the POS
• Communicate allergies, dietary restrictions, and special requests clearly to the kitchen
• Act professionally and always maintain composure
• Identify and report problems to management immediately
• Be aware of service flow, dining timing, and adjust pacing for each guest's individual needs
• Implement and follow steps of service
• Maintain clean, organized, and properly stocked service stations
• Support side work during opening, closing, and service as directed by management

Required Skills

• Strong Interpersonal Skills
• Attention to Detail
• Customer Service Orientation
• Ability to Multitask
• Problem Solving Skills
• Adaptability to Changing Environments and Situations
• Time Management Skills

Benefits

• Competitive base + tips
• Staff meal
• Basic health insurance for full-time employees after 90 days of employment
• The opportunity to help shape service culture and systems at a new opening
• Supportive and collaborative team environment

Equal Opportunity Employer

Hommali is committed to providing equal employment opportunities to all applicants and employees. We value diversity and foster a workplace built on respect, inclusion, and equal opportunity.