Student Accounting Advisor

Monroe College
Bronx, NY

:

RESPONSIBILITIES:

  • Manage individual caseload communication with students to resolve balances.
  • Process, record and reconcile third party payments
  • Process student refunds on a weekly basis to comply with federal guidelines.
  • Conduct monthly account reconciliation of student accounts refunds.
  • Counsel student regarding tuition balances, federal, state and institutional financial aid.
  • Resolve issues/questions regarding current, past due and delinquent student accounts.
  • Receives and processes tuition payments.
  • Assist student with payment plan set-up.
  • Performs daily account cash reconciliation.
  • Processes online payment application.
  • Assist students and parents with inquiries regarding 1098-T tax reports.
  • Send out invoices and receipts to students.
  • Resolve general issues and problems.
  • Other duties as assigned.

KNOWLEDGE/SKILLS/EXPERIENCE:

  • Accounting knowledge a+
  • Colleague experience preferred
  • Three years of relevant experience required
  • Knowledge of Financial Aid
  • Microsoft Office
  • Customer Service
  • Strong technical skills
  • Ability to work independently, handle multiple task, prioritize and meet deadlines.
  • Excellent communication skills, both verbal and written
  • Ability to interact with students
  • Bachelor's degree required

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Experience level:

  • 3 years

Schedule:

  • Monday to Friday

Work Location: In person

Posted 2026-02-26

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