Front Desk Night Audit Specialist

Days Inn & Suites - Front Desk Night Audit

Are you a highly skilled and motivated individual looking for an immediate opportunity to join our team? Do you enjoy providing outstanding customer service and thrive in a fast-paced environment? If you answered 'yes' to these questions, then we want to hear from you!

Days Inn & Suites, located in the heart of Niagara Falls, is seeking a talented Front Desk Night Audit to join our team. As a member of our team, you will have the opportunity to work in a newly renovated hotel, providing excellent service to our guests and ensuring their stay is enjoyable and memorable.

Responsibilities:

• Greeting and assisting guests with a friendly and professional demeanor
• Handling a variety of administrative support tasks to ensure smooth operations
• Providing outstanding customer service to create a positive guest experience
• Managing reservations, including making, changing, and canceling bookings
• Checking in and checking out guests
• Serving breakfast and maintaining cleanliness in the lobby
• Assisting with laundry tasks
• Obtaining reports from the computer system

Requirements:

• Excellent written and verbal communication skills
• Great telephone communication skills
• Strong organizational and time-management skills
• Good computer skills, including proficiency in Microsoft Office programs
• Customer-centric approach with a friendly and professional disposition
• Ability to work well in a team and assist colleagues with administrative tasks
• Prior experience as a front desk agent is a plus

We offer competitive starting pay at $15 per hour, employee discounts, and paid training. This is a part-time position with on-site work required. If you have a passion for providing excellent customer service and enjoy working in a dynamic and fun-loving environment, apply now!

Location: 2821 Niagara Falls Blvd, Niagara Falls, NY, 14304

Join our team and be a part of creating delightful experiences for our guests!

Our Newly Renovated Days Inn Niagara Falls hotel is located on Niagara Falls Boulevard. Conveniently situated on in the heart of the city, our location is the perfect home base for experiencing the falls. Our 100% non-smoking hotel was designed with your comfort in mind, featuring thoughtful amenities to brighten your stay.