Manager, Advancement Operations and Data Analytics

NYBG Job Description

Position Summary:

The Manager of Advancement Operations and DataAnalytics plays a critical role in advancing the New York Botanical Garden’s fundraising success through smart data management, insightful reporting, and cross-departmental partnership. Reporting to the AVP for Advancement Operations, this role is responsible for ensuring data accuracy within Raiser’s Edge NXT and producing meaningful analytics to support executive decision-making and frontline fundraising.

This position sits at the heart of NYBG’s Institutional Advancement team and works closely with colleagues in frontline fundraising, finance, and IT. With access to a rich ecosystem of donor data and one of the nation’s most respected living museums and plant science institutions, the Manager will drive data-informed philanthropy and operational excellence across the department.

Specific Duties & Responsibilities:

• Manage the day-to-day operations of Raiser’s Edge NXT for the Advancement team, including constituent data entry standards, table maintenance, user roles/permissions, and database optimization.
• Design and generate complex queries, reports, dashboards, and data visualizations to track key metrics and campaign progress.
• Ensure integrity and accuracy of all donor and gift records; oversee daily gift coding and reconciliation in collaboration with Finance and Advancement Operations colleagues.
• Produce and disseminate NYBG’s weekly Progress to Goal fundraising report to senior leadership and campaign stakeholders.
• Train and support Institutional Advancement staff in Raiser’s Edge functionality, data hygiene practices, and dashboard use.
• Contribute to Advancement-wide projects including prospect pipeline reviews, campaign readiness, and board reporting.
• Lead or support special projects related to data enhancement, process improvement, and technology adoption.
• Perform other duties as assigned in support of Institutional Advancement’s mission

Qualifications:

• Minimum 3 years of professional experience in fundraising operations, data analytics, or a related field—preferably at a nonprofit, university, or cultural institution.
• Proficiency with Raiser’s Edge NXT (strongly preferred) or other nonprofit CRMs (e.g., Salesforce, EveryAction, DonorPerfect).
• Demonstrated success designing and executing reports, queries, dashboards, and visualizations using tools such as Power BI, Excel, or Tableau.
• Excellent analytical, organizational, and time management skills.
• Strong interpersonal skills and ability to partner effectively across departments and work styles.
• Demonstrated judgment, discretion, and commitment to maintaining data confidentiality.
• Eagerness to work in a mission-driven, multi-generational, and diverse team environment.
• Willingness to work occasional evenings/weekends in support of events or critical Advancement operations.
• Bachelor’s degree required.
• Valid driver’s license required.

Physical Demands & Work Environment:

While performing the duties of this position, the employee is required to,at minimum, stand, walk, sit, work outdoors under a variety of weather conditions, and occasionally work under moderate or loud work conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Baseline Work Schedule:

Monday through Friday, 9am to 5pm. Hybrid work options are available for this role.

Salary: Commensurate with experience within the range of $68,000-$75,000.