Retail customer service representative

Sheridan Surgical, Inc.
New York, NY

Amherst. Sheridan Surgical. Retail Customer Service Representative. $17 - $22/hour.

The Retail Customer Service Representative must be knowledgeable of all equipment and supplies provided by Sheridan Surgical, Inc. and uphold its standard for excellence. You will manage customer interactions, from phone orders to in-store service, ensure accurate documentation and inventory management, and assist with product fittings after certification. Responsible for upholding company guidelines and policies and

emphasizing communication, organization, and a keen attention to detail.

Full time, customer facing position. Willing to train! Brightree experience helpful but not necessary. $17-$22/hr depending on experience.

Qualifications:

  • Team player with a positive attitude and good interpersonal skills
  • Proficient in computer skills
  • Strong oral and written communication abilities
  • Detail-oriented and able to maintain confidentiality
  • Capable of managing multiple tasks
  • Compassionate nature with a drive to assist others
  • Availability for periodic vacation coverage and training on relevant equipment/supplies

TO apply forward cover letter and resume to: [email protected]

Posted 2025-09-24

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