vp, Cloud Infrastructure & Operations
- Set and execute the vision and strategy for cloud infrastructure and operations, aligning with business objectives and future growth.
- Serve as a senior-level point of contact for enterprise customers and internal stakeholders.
- Develop and execute a forward-looking strategy for cloud infrastructure that enables and accelerates AI, machine learning, and advanced analytics initiatives.
- Ensure the cloud environment supports scalable, secure, and high-performance data platforms and applications.
- Lead hands-on management of cloud and on-premise data center operations, ensuring high availability, fault tolerance, and disaster recovery across Azure, AWS, and GCP.
- Oversee cloud security architecture, innovation, and transformation. Establish architectural standards, policies, and governance capabilities.
- Champion the adoption of modern cloud methodologies such as Infrastructure as Code (IaC), CI/CD, containerization (Kubernetes, Docker), serverless architectures, and automation frameworks.
- Oversee the design, deployment, and optimization of cloud-native data platforms, including support for big data, real-time analytics, and AI workloads.
- Collaborate with data science, analytics, and engineering teams to ensure infrastructure meets evolving business and technical requirements.
- Evaluate and implement cutting-edge tools and technologies to drive operational efficiency, reliability, and innovation.
- Promote a culture of experimentation and continuous improvement, leveraging modern DevOps and MLOps practices.
- Lead the development and execution of FinOps practices to optimize cloud spending and drive cost efficiency across all cloud platforms.
- Implement cloud usage monitoring, cost allocation, and budgeting strategies to ensure financial accountability and transparency.
- Analyze cloud usage patterns, identify opportunities for savings, and recommend architectural or operational changes to reduce costs.
- Partner with finance, procurement, and engineering teams to establish and enforce cloud cost management policies, reporting, and governance.
- Deliver regular reports and insights on cloud spend, trends, and optimization initiatives to executive leadership.
- Design and deliver integrated service management reports.
- Provide support for ITIL tools (ServiceNow/JIRA) and bridge support between Cloud Engineering, Cybersecurity, and cloud service consumers.
- Receive and record incident information, resolve or triage issues, and manage critical incident and change management processes.
- Oversee SOX, PCI, and internal audit compliance.
- Ensure privacy standards and regulatory requirements are met. Liaise with privacy and risk offices.
- Establish and enforce best practices for cloud data management, security, and compliance, ensuring robust support for AI and data-driven applications.
- Collaborate with service providers, contractors, and vendors to ensure compliance with SLAs and delivery against committed service levels.
- Coach, develop, and influence direct and indirect teams. Foster continuous improvement and test skills through training exercises.
- Build and nurture a team with expertise in cloud, AI, and data engineering, fostering ongoing learning and skill development in emerging technologies and methodologies.
- Keep abreast of latest technologies and industry trends. Communicate cybersecurity best practices and risks across the organization.
- Bachelor's degree in a relevant discipline; advanced degree preferred.
- 10+ years of experience in IT leadership roles, preferably in global, multi-brand companies.
- Proven track record in cloud infrastructure, operations, and security engineering.Deep technical expertise in AWS, Azure, GCP, and cloud performance monitoring tools (e.g., Azure Monitor, Datadog).
- Experience with ITIL processes, incident/problem/change management, and integrated service level management.
- Strong working knowledge of network infrastructure, virtualization (VMware), firewalls, switches, routers, and identity management systems.
- Experience in operating within a Managed Service Provider model and global project delivery.
- Experience working in multi-cultural, global environments.
- Excellent problem-solving, troubleshooting, and communication skills.
- Ability to work independently and lead cross-functional teams.
- Experience working in multi-cultural, global environments.
- Ability to travel (up to 10%).
- English language proficiency required.
- Thinks Strategically: Anticipates and plans for future business, industry, and consumer needs.
- Aligns and Engages the Team in the Vision: Provides clarity and direction to achieve goals.
- Embraces and Initiates Change: Leads transformation and drives success.
- Develops Talent and Capabilities: Cultivates essential skills and maximizes team engagement.
- Strives for Excellence in Execution: Continuously improves effectiveness and learns from successes and failures.
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