Case Worker for Opportunity Youth, Advance and Earn

Agency Overview:
Commonpoint is a multifaceted community center dedicated to sustaining and enhancing the quality of individual, family and communal life throughout New York City, offering services to people of all ages, ability levels, stages of life and backgrounds. They strive to meet the evolving needs of their community of over 100,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint has grown tremendously in the last five years and now has a mission-driven staff of 3,000 and over 80 sites in the five boroughs.



Department Overview:
The Opportunity Youth Programs at Commonpoint provide services to out of school and out of work youth, ages 17-24. Opportunity Youth Programs include GED classes, Vocational Training Classes, Internship, and Employment Assistance. We serve youth who have dropped out of high school, are pregnant or parenting, receiving foster care services, are engaged with the juvenile justice system, experiencing homelessness, had an IEP in high school, reside in high poverty areas, or who are unemployed.



Program Overview: The goal of the Opportunity Youth Programs at Commonpoint is to provide a career pathway for opportunity youth through a continuum of services including literacy and math instruction, HSE test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. The programs support opportunity youth at any educational level, providing on-ramps at various levels through three program components, each supported by case management and wrap-around services.



Duties and Responsibilities:

The Case Worker will:

• Manage a caseload of 25-30 participants for the Opportunity Youth programs.
• Conduct intake assessments and assist with eligibility documentation collection.
• Complete all required paperwork and documentation related to participants enrollment and completion of program.
• Provide participants with individual and group mental health support.
• Monitor participant program performance and attendance (i.e., employment upgrades, work-readiness, training, advanced training, work site visits).
• Provide detailed case notes and data entry on participants.
• Assist in the development and implementation of Individual Services Strategy for each participant.
• Identify and coordinate supportive services for participants, including referrals to community-based programs to remove barriers from participation and/or achieving success in the program.
• Provide crisis intervention when necessary, appropriate referrals, and home visits when needed.
• Maintain effective communication and rapport with participants, staff, and support systems.
• Conduct care coordination with the outside treatment providers/referrals with the goal of improving participants well-being and progress.
• Collaborate with support staff to address the individual needs of the participants.
• Case manager will facilitate wraparound services for students on all aspects of the program under Opportunity Youth.
• Work support and or scope of the job may change to meet programmatic, funder and agency needs.
• Conduct weekly outreach to the individuals on your caseload.

Education, Experience, and Required Competencies:

• Bachelor’s degree in Human Services, Psychology, or related field required.
• 3+ years of case management experience with opportunity youth.
• Demonstrated ability in youth development and demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Proven experience with participant navigator services including but not limited to public assistance, healthcare, financial, legal, and social support.
• Experienced working with MS Office, primarily Excel, Word, and PP, knowledgeable in Google applications, primarily in Sheets, Docs, and Slides.
• Proficient in Computer navigation as well as PDF.
• Bilingual or multilingual is highly preferred, preferably in Spanish, Haitian Creole, or Bengali.

Specifications for Physical Requirements:

• Ability to travel to multiple service sites within the agency.
• Schedule: 35 hours a week, in-person, *weekends required during training sessions*.
• Location: 1665 Hoe Avenue, Bronx NY 10460.
• Salary: $55,000.

Commonpoint reserves the right to revise or change job duties and responsibilities as needed.


Commonpoint is an equal-opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.


Please send resume and cover letter by email to Jazmine Holder at [email protected] .


Due to the high volume of applicants, only qualified candidates will be contacted.

Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.