Director of Clinical Operations - NYC

About Atria

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, 24/7 home visits, and imaging is included in members’ annual fee.

Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence.

We successfully opened our flagship Institute in New York in 2022, expanded to South Florida in 2024, and will be bringing the Atria experience to the West Coast with the launch of our Los Angeles Institute in July 2026.

Role overview
The Director of Clinical Operations will serve as the operational and clinical leader for Atria New York with direct accountability for all day-to-day clinical services, team, and facilities. This role requires a hands-on, highly visible leader who can balance operational excellence, patient safety and quality, physician collaboration, team development, and organization-wide alignment. The Director will be on-site daily, ensuring seamless coordination, efficiency, and excellence in patient care delivery. This Director is a key leader to ensure our team and members feel valued, prioritized and both inspired and motivated.

Key responsibilities

Clinical leadership and operations

• Provide daily oversight of all clinical operations and member care delivery.
• Leads clinical governance and patient safety initiatives, including incident reporting, infection prevention, policy oversight, and emergency preparedness; facilitates recurring quality and safety meetings.
• Ensure the highest standards of quality, safety, timeliness, and regulatory compliance.
• Partner with the Technology team to optimize EMR functionality and integrate innovative clinical technology solutions.
• Work closely with the Home Services team to support coordinated, integrated member care.
• Lead clinical readiness, staffing, and operational integration for site and program expansions.

Team leadership and development

• Directly oversee ACPs, RNs, Radiology and Laboratory technicians, and their respective leaders.
• Enhance team orientation, training, and competency programs to support professional growth.
• Develop team assignments, schedules, and models in collaboration with local and enterprise leaders.
• Lead recruitment, retention, engagement, and recognition efforts in partnership with HR.
• Oversee salary reviews, payroll approvals, and budgeting for clinical staff.
• Champion continuing education, internal advancement, and leadership development across teams.
• Conduct operational and staffing analyses to identify opportunities for growth and efficiency.

Care Coordination and member experience

• Partner with physicians and site leadership to deliver exceptional, coordinated care.
• Serve as the accountable leader for clinical quality, safety, and workflow optimization.
• Collaborate with care coordination teams to ensure seamless communication and member transitions.

Budgeting and strategic growth

• Develop and manage staffing budgets, salary scales, and resource allocations in partnership with corporate leadership.
• Support enterprise growth initiatives by leading clinical readiness for new services, programs, and expansions.

Compensation: $200,000 - $250,000

Requirements

• 10 to 15+ years of progressive leadership experience in complex clinical operations.
• Proven experience leading multidisciplinary clinical teams including physicians, ACPs, RNs, diagnostics, and ancillary services.
• Demonstrated accountability for day-to-day clinical operations, quality, safety, and regulatory compliance.
• Experience overseeing both ambulatory and advanced outpatient care environments preferred.
• Candidates with clinical experience as a Nurse Practitioner (NP), Physician Assistant (PA), or Registered Nurse (RN) are strongly preferred

Benefits

At Atria, we are proud to offer every member of the Atria team:

• Excellent health and wellness benefits, fully covered by Atria, effective date of hire
• OneMedical membership for employees & dependents, giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (calcium score)
• Fitness Perks, including Wellhub +
• 401k contributions and 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support for professional licensure